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The 10 Best Upscale Luxury Appliance Brands

Steve Sheinkopf  |  June 06, 2014  |  4 Min. Read

Best Appliances  |  How to Buy Appliances

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The 10 best brands have been chosen based on customer preferences since the beginning of 2013. We added service reliability in the Boston area as an additional metric.

10 - Dacor

After years of being irrelevant, Dacor has returned with some cool products like the wine steward along with their always decent cooking. They no longer produce outside their comfort zone with 30 inch dishwashers and refrigeration.

Dacor also has some really interesting packages below their ultra premium competitors.

  • Strengths: Wine Steward, ranges and packages
  • Weaknesses: Refrigeration, specifically in the ultra premium market

9 - KitchenAid

KitchenAid used to own affordable counter depth refrigeration, wall ovens and premium dishwashers. Still a great brand, but parent Whirlpool has focused more on Jenn-Air.

  • Strengths: Dishwasher, surprisingly good built in cooking
  • Weaknesses: Packages, Slide-ins, lack of truly compelling product

Read more: A Comparison of KitchenAid, Bosch and Miele Dishwashers

8 - Viking

A fall from grace due to reliability issues and lack of customer service. New owner Middleby will be focused on manufacturing efficiency and product quality (hopefully).

  • Strengths: Range
  • Weaknesses: Service ratings, Refrigeration

Read more: 30" Pro Range Packages

7 - Electrolux

Love their functional, modern cooking products. Their laundry is surprisingly good. Company rebounded after a refrigerator fiasco by actually taking care of aggrieved customers. Smart long term move.

  • Strengths: Laundry, Induction, Modern Styling, Intuitive controls
  • Weaknesses: Built-in Refrigeration

Read more: Differences Between Electrolux Washing Machines

6 - Bosch

With the launch of Benchmark, Bosch wants to be a company known for more than just a dishwasher. They are stylish, affordable and most importantly reliable.

  • Strengths: Dishwasher, Benchmark, styling
  • Weaknesses: Very limited refrigerator offerings

Read more: New Bosch Benchmark Series: What You Need To Know

5 - Jenn-Air

Whirlpool invested 300 million dollars reanimating Jenn-Air. The features for the pro ranges, wall ovens and packages are the best for the money in the industry.

  • Strengths: Packages, wall ovens, pro ranges, cooking
  • Weaknesses: Slide-ins need to be revamped (will be August 2014)

Read more: New Jenn-Air Counter Depth French Door Refrigerator

4 - Miele 

Miele is the most reliable appliance company in the industry and is still produced in one tightly controlled factory in Germany. They are about to launch pro ranges later this year. Serious jump for a niche company.

  • Strengths: Reliability, dishwasher, wall oven
  • Weaknesses: No packages ever, Not in the Pro range market (will be shortly), Refrigeration is good but sourced from Thermador, No slide-in products

Read more: Best Miele Dishwashers

3 - Gaggenau 

Incredibly stylish, but very reliable, Gaggenau sets the standard for city chic. It is designed by Bang & Olufsen and even has a handless touch control oven.

  • Strengths: Unbelievably cool product
  • Weaknesses: Cool…but limited

Read more: Side Swing Wall Ovens

2 - Thermador 

So many of their new products are state of the art. The Freedom all burner induction cooktop and pro range with steam ovens are just two examples. Thermador is reasonably priced for ultra premium and incredibly reliable as well.

  • Strengths: Maybe the best value in luxury appliances, Induction, pro ranges, wall ovens and cooktops, incredibly reliable as well
  • Weaknesses: No Slide-ins

Read more: Thermador Pro Grand vs. GE Monogram 48" Pro Range

1 - Sub-Zero & Wolf

Sub-Zero invented professional refrigeration for the home and has spent most of the last 40 years improving it with Air scrubbers, water filters and LED lighting. Wolf has twin convection and great cooking modes.

  • Strengths: The name sells, Great technologically advanced refrigeration, Twin convection for even heating in the stoves
  • Weaknesses: Some cooking needs to be updated (and will be), No slide-ins

Read more: New Sub-Zero Integrated Refrigerator Columns

Want to learn more? Over 60,000 people have read a Yale Guide. Short, unbiased and packed with information. Choose from 20 different topics like:


A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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