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At a Glance
You’re researching wall ovens and have an abundance of options. There are probably 40 wall ovens at Yale on display (maybe more including the wall ovens in our working kitchens).
They differ in configuration and convection systems, controls, and technology.
Of course, there is no best wall oven.
You can have some new Smart technology and pay more. You can also buy just simple convection or non-convection wall ovens for much less money.
Reliability and service issues should be considered when choosing a wall oven as well.
Just as reliability and service rates are important for choosing a car, you should consider these factors when buying appliances along with delivery, installation, and service.
You won't find many appliance blogs with this type of information because retailers typically do not service your appliances after they are sold.
Consumer Reports and Wirecutter are good sources of features and differentiation of brands.
However, like most appliance bloggers, they cannot provide information on how the wall oven performs in your home.
In 2019, we logged 35,256 service calls. We found 5 most reliable wall oven brands to consider for 2020.
Most Reliable Wall Oven Brands For 2020:
- Gaggenau
- Whirlpool
- Bosch
- Samsung
- Miele
You should read through this whole article this year because our recommendations are different than last years.
How We Calculate Wall Oven Reliability
We have 35 service techs taking 8-10 service calls a day, 5 days a week plus another 110 calls over the weekend.
That equals to 35,256 service calls last year alone.
Our measurement is service calls divided by sales for the service percentage over the first year.
Are Wall Ovens More Or Less Reliable Than Other Appliances?
Wall ovens need repair about 22.4% of the time within the first year, which is higher than average by about 9.3%. It's also 4% higher than last year.
Then again, many of these are sold as double ovens or 2 appliances. You would expect a larger percentage on two ovens than a dishwasher or washing machine.
There are also more installation and education issues with wall ovens than other appliances.
Most Reliable Wall Ovens for 2020
| Service Qty | Shipped Qty | Service Ratio | |
| Blomberg | 0 | 68 | 0% |
| Gaggenau | 12 | 172 | 6.98% |
| Whirlpool | 9 | 109 | 8.26% |
| Bosch Appliances | 55 | 402 | 13.68% |
| Samsung | 10 | 71 | 14.08% |
| Fisher & Paykel | 3 | 21 | 14.29% |
| Miele | 38 | 258 | 14.73% |
| KitchenAid | 24 | 132 | 18.18% |
| Thermador | 81 | 356 | 22.75% |
| Wolf | 179 | 631 | 28.37% |
| Bosch Benchmark | 26 | 87 | 29.89% |
| Jenn-Air | 145 | 256 | 56.64% |
| Grand Total | 587 | 2620 | 22.40% |
Whirlpool is typically sold for multi-unit projects, such as apartment complexes for ADA compliance. You probably will not consider the brand for your house.
It is also hard to know whether the units are occupied or if the individuals living there know to call us with issues. So it's more difficult to determine the reliability with builder oriented brands.
Gaggenau usually tops the list for reliability as it did again this year.
They may not have the guided controls like others but their functionality is the best provided you learn how to use it.
Miele is a great wall oven because their controls are so intuitive. You can input the type of food, its weight, and then the oven will calculate time and temperature automatically
Bosch and KitchenAid are simple convection ovens worth considering for reliability. This has been a steady trend for a number of years.
Samsung has great features and decent reliability as a wall oven and line in general. However, in some areas, it can be (and probably is) a nightmare to fix
Why Doesn’t Blomberg Count?
Blomberg was part of a 68 unit builder job that was just shipped three weeks ago. You shouldn’t buy into a brands reliability based on that - which brings us to Wolf and Jenn-Air.
Wolf and Jenn-Air are two of the best brands for double wall ovens.
Wolf Double Wall Ovens in Traditional, Contemporary, and Transitional Styles at Yale Appliance
Both had one batch of control panel issues early in 2019.
Unlike many companies in this situation, both addressed the problems and exchanged the affected units promptly.
Both have been reliable in the past. I do expect a return to better reliability in 2020 and would consider either again this year.
It costs money for Yale or any other appliance company to repair under warranty. That’s why only a few companies have service these days.
So it’s not in our best interest to sell any highly repaired brands.
Most Reliable Wall Ovens: Key Takeaways
Wall ovens are incredibly complicated to fix even before the advent of these new controls. You can watch how you change a light bulb in a wall oven by clicking this link.
This video is still kind of funny. I filmed one of our Senior techs simply changing a light bulb in an oven - what a process.
Remember, what is paramount is finding a service company to support you. The technology is becoming more complex so service becomes more of a challenge.
If you add all the service rates, cooktop at 15%, a refrigerator at 31% and dishwasher at 12%, wall oven at 18.4% there is over a 70% chance of needed service just in the first year.
Service has to be part of your buying process. Check reviews of every warranty service agent. New wall ovens may be able to answer to Alexa. That’s cool.
However, having a working wall oven is far more important.
Frequently Asked Questions:
1. What is the best brand for wall ovens?
It depends. Gaggenau has the most reliable wall oven and the most number of options. Miele and Wolf have the best wall oven functionality. Bosch, Samsung, and KitchenAid have the best wall ovens for price and value.
2. Are wall ovens smaller than regular ovens?
Yes, marginally. The Jenn-Air slide-in range will give you the most capacity but most wall ovens can fit a large turkey (except steam ovens).
3. What is the largest oven?
Wolf has the largest wall oven. Jenn-Air and KitchenAid have the largest in a slide-in range.
Most Reliable Appliances Series:
- Most Reliable / Least Serviced Appliance Brands
- Most Serviced Appliance Brands
- Most Reliable Counter Depth French Door Refrigerators
- Most Reliable Dishwashers
- Most Reliable Top Load Washers
- Most Reliable Front Load Washers
- Most Reliable Full-Size Dryers
- Most Reliable Compact Washers
- Most Reliable Compact Dryers
- Most Reliable Gas Cooktops
- Most Reliable Induction Cooktops
- Most Reliable Electric Ranges
- Most Reliable Induction Ranges
- Most Reliable Freestanding Gas Ranges
- Most Reliable Dual Fuel Professional Ranges
- Most Reliable Professional Gas Ranges
Additional Resources
Confused about Wall Ovens? Get the Yale Wall Oven's Buying Guide with updated features, specs, and detailed profiles of the best brands like Miele, Wolf, Viking, Bosch, Thermador, and more. Over 680,000 people have read a Yale Guide.
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WHY SHOULD YOU TRUST US?
A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.
However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.
In fact, we sell fewer brands than most appliance stores. Here is why:
We feel it is our responsibility to repair your appliances after you buy them.
We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.
The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.
That is why no major retailer has a service department. It costs too much labor, money and time.
Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.
Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.
A Note About Pricing
Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.