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By now, you are probably convinced induction is the best cooking type. It is faster than the hottest professional gas unit with a far better simmer and instant response.
However, you are probably wondering the reliability of the magnetic burners and whether it is a problem to fix.
In this article, you will learn our repair methodology and then the individual breakdowns for each brand.
At a Glance:
Five Most Reliable Cooktops based on repairs, sales, and the first-year repair percentage:
Most Reliable Methodology
Our reliability measurement is a pretty simple formula. We have 30 service techs averaging 8 calls a day, 5 days a week with 12 working on Saturday.
You should find a service agent before you buy any appliance because products do break and need repair.
Service is 30 techs, 10 phone operators, 3 parts specialists, 2 service managers, 2 regional supervisors, and 1 in-house tech. We have all these people because products do not work properly all the time.
In 2017, we logged 30,761 service calls. We simply take the warranty service calls and divide it by unit sales for that year.
We count every time our service tech enters a home as a service call, no matter if it's for minor or major issues.
Induction Reliability
Induction is electric but uses magnets to excite the molecules in your pan, while the pan cooks the food. You would expect it to be reliable like electric because the working parts are covered under glass, unlike a gas burner.
|
Labels |
Service Qty |
Shipped Qty |
Service Ratio |
|
Blomberg |
2 |
1 |
200.00 % |
|
Dacor |
1 |
1 |
100.00 % |
|
Electrolux |
1 |
3 |
33.33 % |
|
Gaggenau |
4 |
18 |
22.22 % |
|
Jenn-Air |
17 |
88 |
19.32 |
|
Miele |
8 |
56 |
14.29 % |
|
Samsung |
1 |
7 |
14.29 % |
|
Bosch - Benchmark |
8 |
65 |
12.31 % |
|
Wolf |
19 |
180 |
10.56 % |
|
Thermador |
5 |
64 |
7.81 % |
|
Whirlpool |
1 |
31 |
3.23 % |
|
Bosch Appliances |
2 |
89 |
2.25 % |
|
Kitchenaid |
0 |
21 |
0.00 % |
|
Fisher & Paykel |
0 |
3 |
0.00 % |
|
Frigidaire Professional |
0 |
5 |
0.00 |
|
Frigidaire |
0 |
19 |
0.00 % |
|
BlueStar |
0 |
1 |
0.00 % |
|
Frigidaire Gallery |
0 |
8 |
0.00 % |
|
Grand Total |
69 |
664 |
10.39 % |
Induction vs. The Overall Industry
Induction performs better than the average appliance at 10.68% average service for the category versus over 12.5% for general appliances and every major brand performs well.
Most Reliable Induction Cooktops
1. KitchenAid: 0 Service / 21 Sold - 0%
KitchenAid has two bridge elements on either side to accommodate platters and odd-shaped dishes. The middle burner has more wattage to boil even faster.
2. Frigidaire: 0 Service / 19 Sold - 0%
Basic cooktop with electronic controls.
3. Bosch: 2 Serviced / 89 Sold - 2.25%
Bosch has been marketing induction for years in Europe. The reliability should not be a surprise.
4. Thermador: 5 Serviced / 64 Sold - 7.81%
With the Freedom technology, I expected this number to be higher.
- Short on time? Get our free Induction Cooking Buying Guide
5. Wolf: 19 Serviced / 180 Sold - 10.56%
A service rate of 10.56 is very good, and this is the most popular induction cooktop on the market, currently. According to our chefs, the Wolf induction cooktop performs the best.
Final Words
Induction is a product you should consider. It is by far the best performing cooking type and has decent reliability.
However, in a house of appliances, you should know the repair agent because you will probably need repair within the first year.
Additional Resources:
Download the Yale Induction Buying Guide with features, specs, and inside tips to every manufacturer. Well over 295,000 people have read a Yale Guide.
Related Articles:
A Note About Pricing
Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.
