Most Reliable Induction Ranges for 2017 (Reviews / Ratings / Service)

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It is amazing how many service calls are completed daily. We now have 23 service techs, averaging 8-10 calls per day, 5 days a week. Twelve will work weekends performing 10 calls a day or roughly 750-800 calls per week (and we are hiring).

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Service, not sales, is the biggest part of the company by far at almost 2-1 personnel. If you hear horror stories about bad products, most of the time it is due to the lack of service technicians and departments.

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As a consumer, once you have specified the appliances to buy for your kitchen, then you must also determine the repair agent. It is crucial, especially in the first year. Most manufacturers do not service their products or have very little service available. So be careful.

The Appliance Industry

The service rate on appliances in 2017 is roughly 12-13%, depending on the category and manufacturer. It is up significantly from when I started in 1986. Appliances will last 6-10 years according to American Servicers, which is probably down from 1986.

Reasons For Decline

First, appliances are now global. The product is designed in Europe, manufactured in Mexico, Korea or the U.S. with parts from wherever. In the old days, it was designed and built in one place. In fact, the most reliable appliance manufacturer, Miele, still designs, builds, and manufactures most of its own parts in one factory.

Appliances are also now way more efficient to operate. You should save about $120 per year versus a refrigerator purchased just 10 years ago. Standards of efficiency are enacted by the government and have altered the operation of refrigerators and other products. This adds to the service problems in the field.

I still think appliances are better than most durables. Most people do not own a car for 6-10 years. The maintenance of an appliance is still better than a car. Appliances are also more efficient, more powerful, and larger with better controls than their predecessors.

Induction Ranges

Induction has certainly changed since Diva brought their 4-burner $3,500 cooktop to the U.S. in the early 1990s. Now you can buy induction with a convection range and warming drawer for under $1,500.

Induction is magnetic heat and is more powerful than a pro range with better simmer and less heat retention. We explain how induction cooking works here.

Frigidaire offered the first induction range along with GE and Samsung (we do not sell GE) . Electrolux and the Whirlpool companies were next.

The Most Reliable Induction Ranges

We look at service calls for one year and divide by sales for the same period. This is just a measure of the first year during the warranty period.

 

Service Qty

Shipped Qty

Service Ratio

Electrolux

9

20

45.00 %

Fisher & Paykel

1

3

33.33 %

Bosch Benchmark

19

83

22.89 %

Miele

2

12

16.67 %

Wolf

1

8

12.50 %

Frigidaire Gallery

1

10

10.00 %

Jenn-Air

2

43

4.65 %

Dacor

0

3

0.00 %

Bertazzoni

0

1

0.00 %

What's amazing is only one brand sold any real quantity. Meanwhile, induction cooktops seem to be the product of choice. Here is a synopsis of the three widely sold induction ranges. Reliability of induction is about 10% over the rest of the appliances. Let's look at the brands. These are warranty calls or products requiring service within the first year. This does not include cooktops, just ranges.

Electrolux 40% - 9 Serviced / 20 Sold

It has been a tough run for Electrolux with a failed bid for GE and a management shakeup. They will be marketing a $999 induction range under their reliable Frigidaire line late in 2017.

Bosch Benchmark 22.89% - 19 Serviced / 83 Sold

It is a newer range, but Bosch has been one of the most reliable brands.

Jenn-Air 4.65% - 2 Serviced / 43 Sold

Jenn-Air has been reliable in induction both in cooktops and in ranges.

Conclusion

Remember, spend some time researching who repairs products before you buy any brand. It's more important than having new features.

Additional Resources

Want to know the best induction brands, products and have a better understanding of how induction works? Download the Yale Induction Cooking Buying Guide with features, specs, and inside buying tips. Over 235,000 people have read a Yale Guide.

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Editor's Note: This article was originally published on February 11, 2014 and has been updated with our most recent data.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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