March 1st, 2024 | 6 min. read
Learn how to find the perfect cooking products with our Gas Cooking Buying Guide
Ah, the holidays: a time for food, family get-togethers, and the inevitable non-working range.
That holiday bird may be prepped and ready, but with a non-functioning stove, its only destination is the freezer.
In this article, you will learn about the most reliable brands based on actual service data - not surveys or lab tests - and the best brands based on service calls in homes like yours.
There is a lot to cover.
Before you read this, most other reviewers used this data and distorted it for their affiliate linking programs and SEO efforts.
We only report the results and problems.
There is no agenda other than selling reliable appliances because we must service what we sell.
So be careful reading about reliability.
Let's get started.
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How We Calculate Gas Range Reliability
We have logged over 120,000 service calls in less than three years.
Our team of 35 service technicians handles 8-10 service calls daily, plus an additional 110 on Saturdays.
We calculate gas range reliability by dividing the number of products serviced by the number sold over 12 months.
For this article, we analyzed the number of gas ranges sold and serviced from January 1, 2023, to December 31, 2023, to determine the most reliable gas range brands in 2024.
We finally have some great news: Something we sell is statistically reliable. Well, at least a few brands are.
Let's take a look.
The Most Reliable Gas Ranges for 2024
The following service rates are based on a minimum of 70 products sold and a total sample of over 1,000 products within 12 months.
Gas Range Reliability from January 2022 to December 2022
| Service Rate | |
| LG | 2.5% |
| GE Profile | 3.6% |
| Bosch | 4.4% |
| LG Studio | 8.3 |
| Café Appliances | 12.6% |
| GE | 13.9% |
| Beko | 16.8% |
| Grand Total | 6.5% |
Gas ranges are reliable, with an average service rate of only 6.5%, lower than the 8.3% average for all appliances.
While gas burners and ovens have not changed significantly, they have become hotter with more output. However, reliability has seen some changes from last year.
But the ignition, igniter, and spark module's mechanics haven't changed much.
Adding more features to a range increases the need for service.
Brands like GE Profile and LG, however, are better considerations for ranges that offer more features.
For instance, a Café range with two ovens and six burners could potentially need more maintenance.
Overall, almost every brand is worth considering due to the basic nature of the technology used.
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LG - 2.5%
LG takes the top spot for gas ranges, with a service rate of only 2.5%.
This is an impressive feat but not a coincidence. LG is also number one for induction ranges.
However, it is worth noting that LG manufactures more components for their gas ranges than any other manufacturer, which likely contributes to their reliability.
GE Profile - 3.6%
GE Profile is another upscale brand within the GE umbrella.
They are also backed by excellent customer service, which is crucial for appliances.
With GE Profile, you can expect high-quality burners with precise temperature control, spacious ovens with convection capabilities, and five burners.
The question is, why is the more featured Profile more reliable than the basic GE?
Bosch – 4.4%
Bosch is another generally reliable manufacturer in all their brands, like Gaggenau, Thermador, and Bosch.
Their gas ranges are made in the US. Bosch is also another company with excellent support.
The Importance of Service
Thirty years ago, I was the service manager at Yale and had to deliver bad news about a stove not being repaired before a holiday.
We saved more parties than we ruined, but service is a problem.
Pro Tip: Self-clean your oven six weeks (about one and a half months) before a holiday. In case of problems, you will have them for the holidays.
Depending on the outcome, I wasn't or was the most popular guy in the state.
Yale now has 35 service technicians on the road to rectify service problems and logged over 37,000 service calls last year.
So, buying more reliable brands is the best way to have fewer of these situations.
As a side note, it also is an excellent idea because parts are harder to find than appliances.
The 3 Most Common Gas Range Problems
The three most common gas range problems are:
- Warming Drawer Won't Close Properly
- Gas Odor Detected
- Flame Is Not Consistent
Solutions to the Most Common Problems
Warming Drawer Won't Close Properly
- Cause: Often due to installation issues. For example, Beko initially had problems with the drawer rails.
- Solution: Replacement of the rails is typically required to ensure the drawer closes properly.
Gas Odor Detected
- Cause: Usually stems from improper gas installation that could lead to leaks.
- Solution: This is often service-related and can usually be resolved with a minor adjustment.
Flame Is Not Consistent
- Cause: Can be attributed to installation issues.
- Solution: Making minor adjustments to the valve or burner can remedy this problem.
In summary: Installing a gas range the right way is crucial for it to work well and reliably. Correct installation can greatly reduce or even prevent these common issues.
Should You Buy LG or Samsung Gas Ranges?
I had to add this to the article due to so much disinformation.
Many service technicians will say, "Never buy LG or Samsung due to reliability issues and/or parts issues" or whatever other concocted story is out there.
Samsung and LG are two of the most reliable appliance brands you can buy.
That’s a statistical fact.
Parts availability is no different than any other brand, although LG is easier than Samsung.
So why all this collective angst?
Samsung and LG pay the lowest warranty reimbursement rates, so many technicians won’t touch them.
Both Samsung and LG have less-than-desirable service experiences.
How Long Do Gas Ranges Last?
For this question, I turned to Paul MacDonald, service consultant to half the independent dealers in the US and also the one-time sales manager at Yale.
"Ovens and ranges can last anywhere from 10-15 years, depending on the usage.
To extend their life, regularly clean the burners and oven, and don't use abrasive cleaners that can damage the surface."
Should You Buy an Extended Warranty on a Gas Range?
Despite common misconceptions, the reliability numbers prove otherwise.
Gas ranges are reliable.
However, buying a warranty doesn't mean you'll experience better service.
Oftentimes, buying extended warranties means more frustration until you get poor service.
Only buy a warranty from a company with a service department.
You can read more in this long article: Are Appliance Extended Warranties Worth the Cost?
Which Gas Range Should You Buy?
At Yale, our favorite brands are the ones that don't break down.
Regarding gas ranges, we recommend looking into LG and GE Profile for their reliable performance and added features such as convection and high-output burners.
Plus, brands like LG, Café Appliances, and GE Profile offer nationwide service, which is a major plus if your local store doesn't provide it.
Consider service availability in your area, as service rates increase after a year of use.
Additional Resources
Make an informed decision with confidence. Our comprehensive Gas Cooking Buying Guide, distilled from insights from over 37,000 service calls, is your key to choosing the perfect gas range.
Download now and see why over 1 million readers have read and trusted a Yale Guide.
Need more information on Gas Ranges? Download the Yale Gas Cooking Buying Guide with specs, features, and detailed profiles of all the brands. Well over 1 million people have read a Yale Guide.Related Articles:
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- Most Reliable Appliance Brands
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- Most Reliable Dishwashers
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Looking for answers about Gas Cooking?
Choosing a new range or cooktop can be a confusing and time-consuming experience. We've taken the pain out of the decision process with our Gas Cooking Buying Guide.
Why Should You Trust Us?
It seems that every appliance review has nothing but glowing comments about almost every product, yet you read customer reviews and they are almost universally bad.
We are here to fill in the disconnect. We'll give you the best features, and the drawbacks as well, including reliability based on over 37,000 calls performed by our service team just last year. Our goal is to give you ALL the information so you know what's right for you.
Please consider subscribing or adding to the conversation in the comments below. We appreciate you stopping by.
A Note About Pricing
Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.
