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At a Glance
Ah, Thanksgiving, the food, the family get together, and your non-working range. Thirty years ago, I was the service manager at Yale and had to deliver bad news.
Back then, we couldn't repair it within 24 hours.
Although that has changed, we realize selling more reliable brands is the best way to have fewer of these situations.
In this article, you will learn about the most reliable brands based on real service data are.
We logged 35,256 service calls in 2019 alone and over 100,000 in less than three years.
Most Reliable Gas Range Brands for 2020 are:
- GE Profile
- Samsung
- Whirlpool
- Bosch
- Café Appliances
First, let's discuss our reliability methodology.
How Gas Range Reliability Is Tracked
Yale Appliance Service Team
Every day, we have 33 service techs performing 8-10 service calls with another 110 or so on Saturday.
Our methodology is simple.
Its service calls divided by sales for 12 months. Every manufacturer is weighed consistently.
We don't play favorites mostly because we don't have any. Our favorite is the product we don't have to fix under warranty.
For the first time, you will be able to see how products perform in your house within the first year (not in a lab somewhere).
Short on time? Get our free Gas Cooking Buying Guide
Most Reliable Freestanding and Slide-In Gas Range Brands for 2020
| Service Qty | Shipped Qty | Service Ratio | |
| BlueStar | 19 | 27 | 70.37% |
| Bosch Benchmark | 13 | 25 | 52.00% |
| Jenn-Air | 109 | 323 | 33.75% |
| Blomberg | 6 | 18 | 33.33% |
| Fisher & Paykel | 2 | 8 | 25.00% |
| KitchenAid | 55 | 237 | 23.21% |
| Café Appliances | 6 | 41 | 14.63% |
| LG Electronics | 3 | 24 | 12.50% |
| Bosch Appliances | 29 | 233 | 12.45% |
| Whirlpool | 22 | 197 | 11.17% |
| Premier | 2 | 24 | 8.33% |
| Samsung | 76 | 1170 | 6.50% |
| GE Profile | 2 | 71 | 2.82% |
| Grand Total | 352 | 2450 | 14.37% |
Gas ranges are about par with appliances in general at 14.37% versus 13.1% for all categories. It requires three times the repair of an electric range.
Then again, electric range burners are sealed by glass. Gas burners are exposed, so the igniters tend to need repair more often.
Gas ranges are more reliable than induction by about 10%. Induction requires more voltage, and their drivers can malfunction with electrical surges.
For brands, GE Profile looks especially good because it's high end with good features. Whirlpool and Premier are lower-end builder driven models.
GE Profile Slide-In Gas Range at Yale Appliance in Hanover
We have only sold GE for 8-9 months so that number will probably increase slightly next year. Still, 2.82% is incredibly good.
Bosch is another good brand. That number just represents higher-end slide-ins with warming drawers.
Bosch Slide-In Gas Range at Yale Appliance in Hanover
Although I will be bashed for this yet again, Samsung has to be considered for reliability.
However, as their many detractors point out, their service is lacking in many areas of the country.
Samsung Slide-In Range With Flex Duo Oven at Yale Appliance in Hanover
Their appliances are not any harder to fix than any other brand. They just don't have any service techs and have exploded in growth to be the most widely sold brand in the US.
Always make sure your appliances can be fixed in your area before purchasing.
Which Gas Range Should You Buy?
Everyone thinks I am a high-end guy, but anything that doesn't break becomes my favorite line.
GE, Samsung, and Bosch are all more reliable appliance brands than the average. Bosch and GE Profile tend to be higher end.
Samsung is available as low as $599 to $2,500, so you do not have to spend a fortune for a reliable, well-featured range.
Frequently Asked Questions
Gas Range Education Station at Yale Appliance in Hanover
1. Should I get a slide-in or freestanding range?
Freestanding ranges are cheaper with the same features. Slide-ins look better because you can see your backsplash without looking at the controls of your range.
2. Can a freestanding range replace my slide-in range?
Probably not. Slide-in ranges are probably notched on either side with a rim on the back. That said, it's hard to do so. Buy it as a front control range. It's similar to a slide-in but is made to replace a freestanding range directly.
3. What's the difference between a front control and slide-in range?
Slide-in is slid over the countertop, so it has no seams and is easier to clean. Front controls can replace a freestanding but have seams on either side.
As a rule, front controls are easier for replacing an existing range, while slide-ins can be planned for new construction.
4. What's the difference between a slide-in range and a drop-in range?
Basically, the older drop-in ranges were dropped on a base cabinet. They look like a range without a bottom. Slide-ins touch the floor like every other range.
Additional Resources
Need more information on Gas Ranges? Download the Yale Gas Cooking Buying Guide with specs, features and detailed profiles of all the brands. Well over 630,000 people have read a Yale Guide.
Most Reliable Appliances Series:
WHY SHOULD YOU TRUST US?
A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.
However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.
In fact, we sell fewer brands than most appliance stores. Here is why:
We feel it is our responsibility to repair your appliances after you buy them.
We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.
The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.
That is why no major retailer has a service department. It costs too much labor, money and time.
Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.
Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.
A Note About Pricing
Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.
