Most Reliable Compact and Regular Front Load Washers for 2017 (Reviews / Ratings)

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Back when I was selling washers in 1986, the Maytag A506 was the most popular washer. The top load had one speed and a cycle for delicates. The reliability sold the machine because back then you would expect a 15-20-year life out of a Maytag.

Old maytag laundry

Now every machine has 5 speeds, 5 rinse combinations, and more cycles for every possible fabric type. Moreover, a decent washer will last 6-10 years. You should look at reliability because capacity and cycles/options are more than you will probably need.

In this article, we will look at the most reliable machines in compact and regular washer and dryers with actual numbers. Let's look at the methodology.

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The Reliability Methodology

We have 27 service techs on 8-10 service calls per day, 5 days a week with 110 on the weekend. In the chart below, you will see sales in the right column and service calls on the left. The percentage is calculated by service calls divided by sales.

Yale Appliance service team
Yale Appliance Service Team

It is the fairest measure of initial quality. However, we do not distinguish between a major or minor call. If you need us to send a technician, it counts. Customer education phone calls and damage are not applied.

These numbers also do not include people who do not call us in the first year. Most do because we fix the unit for free within the first year.

Most Reliable Compact and Regular Laundry

The average rate for washers is 13.67% service within the first year.

Let's break it down to compact 24-inch washers and full-size washers.

Full-Size Washers: Whirlpool, Maytag, Samsung, LG, Electrolux and Frigidaire

yale framingham laundry

Brand Units Sold Units Serviced Service Rate
Whirlpool  210 12 5.7%
LG Electronics 164 12 7.32
Maytag 252 22 8.73%
Samsung 166 19 11.45%
Electrolux 1,867 280 15%
Frigidaire 147 34 23.13%
Speed Queen 37 10 27.03%


Maytag and Whirlpool look to be the most reliable. It is the same machine with a different door. They also have the fastest turnaround time with parts, so you (and we) should not wait very long for a repair.

The Korean brands, LG and Samsung, are decent as well, especially for the technology. However, the turnarounds are a bit slower.

Compact Washers: Blomberg, Miele, Bosch, Asko

yale-appliance-compact-laundry-display

Brand

Units Sold

Units Serviced

Service Rate

Bosch Appliances

814

26

3.19 %

Miele

65

4

6.15%

Blomberg

210

26

12.38%

Electrolux

180

31

17.22%

Maytag

16

3

18.75%

Asko

66

17

25.76%


Bosch looks great at 3.19%, however many of these units are builder jobs. It is hard to know if the units are occupied and if people are calling us with issues (they might not know). 3.19% is still an unbelievable number.

Miele is typically reliable. If you never want to call for a repair, then buy a Miele washer and dishwasher. Then again, it is double the money.

In addition, Blomberg is impressive for a newer brand. Electrolux is still not bad for a newer unit and is worth considering also.

Final Thoughts

I am actually impressed by the numbers because the reliability is better than the average. Although, there is a flip side to reliability.

You are looking at complicated machines to repair. The old Maytag was simple. Remove the door and replace the belt. These are all direct drive machines.

Most of the horror stories about appliances are repair oriented.

Above all, you need to figure out who will be fixing your new washer before you buy.

Most Reliable Appliances Series

Additional Resources

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Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike

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