February 10th, 2025 | 7 min. read
Learn how to find the perfect cooking products with our Gas Cooking Buying Guide
Ah, the holidays - a time for food, family get-togethers, and the inevitable non-working range.
That holiday bird may be prepped and ready, but if your stove fails, its only destination is the freezer.
In this article, you'll learn which brands are the most reliable, based on actual service data - not surveys or lab tests.
You'll also learn about the best brands according to real service calls in homes like yours.
There’s a lot to cover, so let’s dive in.
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Short on time? Download our free Gas Cooking Buying Guide.
The Truth About Service and Reliability Data
Before you read this, know that most other reviewers distort service data to fit their affiliate linking programs and SEO efforts.
We only report real results and problems based on 33,000 service calls logged by our team last year.
We have no agenda other than selling reliable appliances because we also have to service what we sell.
Service is a money-losing business when you factor in parts, insurance, and labor.
That’s why Best Buy, Home Depot, Costco, Lowe’s, and 95% of independent appliance retailers don’t employ a single technician.
Finding decent service is a struggle.
For us, service is marketing. It’s what sets Yale apart from other brands.
But be careful when considering reliability data from companies that don’t service what they sell.
Why We Carry So Few Brands
The average online retailer sells over 100 appliance brands.
That’s possible if you don’t offer service - but impossible if you do.
I’ve been at Yale for almost 40 years, and the company is now in its 102nd year. You shouldn’t buy many of the brands available today. Many are simply too fragile to be put in your home.
Always Google any brand you’re considering before buying.
How We Calculate Gas Range Reliability
We’ve logged over 120,000 service calls in less than three years.
Our 35 service technicians handle 8–10 service calls daily, plus an additional 110 on Saturdays.
To calculate gas range reliability, we divide the number of products serviced by the number sold over 12 months.
Now for some good news: you can buy a statistically reliable gas range.
Well, at least from a few brands.
Let’s take a look.
The Most Reliable Gas Ranges for 2025
Gas ranges continue to be one of the most reliable appliance categories, with an average service rate of 6.4% - lower than the 9% industry average across all appliances.
The chart below shows the most reliable gas range brands, based on a minimum of 50 units sold and a total sample of over 900 products within 12 months.
Gas Range Reliability for 2025
| Service Rate | |
| LG | 3.5% |
| Bosch | 5.2% |
| LG Studio | 5.3% |
| Café Appliances | 7.1% |
| GE Profile | 11.2% |
| GE Appliances | 11.3% |
| Grand Total | 6.4% |
While gas burners and ovens haven’t changed significantly, brands have increased burner output, making ranges hotter and more powerful than before.
However, reliability has shifted compared to last year.
The ignition, igniter, and spark module mechanics have remained largely the same, but adding more features increases the likelihood of service calls.
Brands like GE Profile and LG are great choices if you’re looking for a feature-rich range that still offers solid reliability.
For example, a Café range with two ovens and six burners might offer more flexibility but could also require more maintenance over time.
That said, almost every brand is worth considering since gas ranges use basic, time-tested technology.
LG: 3.5%
Previous Service Rate: 2.5%
LG takes the top spot for gas ranges, with a service rate of just 3.5% - the lowest among all brands.
This is an impressive feat, especially for a feature-rich range, but it’s not a coincidence. LG also ranks number one for induction ranges.
One key factor? LG manufactures more components for their gas ranges than any other brand, which likely contributes to their higher reliability.
Bosch: 5.2%
Previous Service Rate: 4.4%
Bosch is a consistently reliable manufacturer, along with its other brands, Gaggenau and Thermador.
Their gas ranges are made in the U.S., and Bosch is also known for providing excellent customer support.
LG Studio: 5.3%
Previous Service Rate: 8.3%
LG Studio is similar to LG, but it stands out with its Essence White finish for a unique look.
Like LG, these ranges are feature-packed, offering ProBake Convection, sous vide, and air fry.
The range delivers plenty of power, with a 22,000 BTU and a 20,000 BTU burner.
Studio ranges also come with a 2-year warranty.
Café Appliances: 7.1%
Previous Service Rate: 12.6%
Café is GE’s premium freestanding appliance line, positioned just below the high-end Monogram series.
Café ranges are available in Matte White and Stainless Steel, with six different hardware options for customization.
The brand offers both a single-oven, 5-burner range and a double-oven, 6-burner range. Café ranges feature a 21,000 BTU burner and a spacious oven.
Automatic cooking modes and Wi-Fi connectivity make them easy to use and highly functional.
The Importance of Service
Thirty years ago, when I was Yale’s service manager, I often had to deliver bad news: a stove wouldn’t be repaired before a holiday.
We saved more parties than we ruined, but service remains a challenge.
Pro Tip: Self-clean your oven about six weeks before a holiday. If something goes wrong, you'll have time to fix it - not during the holidays.
Depending on how things turned out, I was either the most or least popular guy in the state.
Today, Yale has 35 service technicians on the road, handling over 33,000 service calls last year to help minimize these issues.
Still, the best way to avoid problems is to buy a more reliable brand in the first place.
As a side note, this is more important than ever because replacement parts are now harder to find than appliances.
The 3 Most Common Gas Range Problems
The three most common gas range problems are:
- Warming Drawer Won't Close Properly
- Gas Odor Detected
- Flame Is Not Consistent
Solutions to the Most Common Problems
Warming Drawer Won't Close Properly
- Cause: Often due to installation issues. For example, Beko initially had problems with the drawer rails.
- Solution: Replacement of the rails is typically required to ensure the drawer closes properly.
Gas Odor Detected
- Cause: Usually stems from improper gas installation that could lead to leaks.
- Solution: This is often service-related and can usually be resolved with a minor adjustment.
Flame Is Not Consistent
- Cause: Can be attributed to installation issues.
- Solution: Making minor adjustments to the valve or burner can remedy this problem. Make sure if you have propane the LP kit is installed correctly.
In summary: Installing a gas range the right way is crucial for it to work well and reliably. Correct installation can greatly reduce or even prevent these common issues.
Should You Buy LG or Samsung Gas Ranges?
I had to add this section to the article because there’s too much misinformation out there.
Many service technicians will say, "Never buy LG or Samsung due to reliability issues or parts availability," or whatever other concocted story is circulating.
But here’s the reality: Samsung and LG are two of the most reliable appliance brands you can buy.
That’s not opinion - it’s a statistical fact.
Parts availability is no different than with any other brand, although LG tends to be easier to source than Samsung.
So, why all the negativity?
Samsung and LG pay the lowest warranty reimbursement rates, which means many technicians simply won’t service them.
That said, both brands have a less-than-ideal service experience.
How Long Do Gas Ranges Last?
For this question, I turned to Paul MacDonald, service consultant to half the independent dealers in the US and also the one-time sales manager at Yale.
"Ovens and ranges can last anywhere from 10-15 years, depending on the usage.
To extend their life, regularly clean the burners and oven, and don't use abrasive cleaners that can damage the surface."
Should You Buy an Extended Warranty on a Gas Range?
Despite common misconceptions, the reliability numbers tell a different story.
Gas ranges are reliable. However, buying a warranty doesn’t guarantee better service.
In many cases, extended warranties lead to more frustration - long wait times, unresponsive providers, and poor service when you need it most.
Only buy a warranty from a company that has its own service department.
You can read more in this long article: Are Appliance Extended Warranties Worth the Cost?
Which Gas Range Should You Buy?
At Yale, our favorite brands are the ones that don’t break down.
For gas ranges, we recommend LG and GE Profile for their reliable performance and added features, such as convection cooking and high-output burners.
Brands like LG, Café Appliances, and GE Profile also offer nationwide service, which is a major advantage if your local store doesn’t provide repairs.
When choosing a range, consider service availability in your area, as service rates tend to increase after the first year of use.
Additional Resources
Make an informed decision with confidence. Our comprehensive Gas Cooking Buying Guide, distilled from insights from over 33,000 service calls, is your key to choosing the perfect gas range.
Download now and see why over 1 million readers have read and trusted a Yale Guide.
Need more information on Gas Ranges? Download the Yale Gas Cooking Buying Guide with specs, features, and detailed profiles of all the brands. Well over 1 million people have read a Yale Guide.Related Articles:
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Looking for answers about Gas Cooking?
Choosing a new range or cooktop can be a confusing and time-consuming experience. We've taken the pain out of the decision process with our Gas Cooking Buying Guide.
Why Should You Trust Us?
It seems that every appliance review has nothing but glowing comments about almost every product, yet you read customer reviews and they are almost universally bad.
We are here to fill in the disconnect. We'll give you the best features, and the drawbacks as well, including reliability based on over 37,000 calls performed by our service team just last year. Our goal is to give you ALL the information so you know what's right for you.
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A Note About Pricing
Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.
