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Ah, the holidays, the food, your family get-together, and your non-working range.
That holiday bird may be ready to go, but it has nowhere to go but the freezer when your stove doesn't work.
In this article, you will learn about the most reliable brands based on real service data, not surveys or lab tests. You will learn all about the best brands based on service calls in homes like yours. There is a lot to cover. Let's get started.
Thirty years ago, I was the service manager at Yale and had to deliver bad news about a stove not being repaired before a holiday. I wasn't the most popular guy in the state.
Although Yale now has 35 service technicians on the road to rectify service problems and logging over 48,000 service calls last year, buying more reliable brands is the best way for you to have fewer of these situations.
As a side note, buying a reliable appliance is an excellent idea because current supply chain issues affect parts more than appliances.
For gas ranges, I finally have some good news. They are all reliable, way below the 9.5% service rate for appliances.
Let's look at the methodology.
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How We Calculate Gas Range Reliability
Freestanding gas Ranges at ale Appliance in Hanover
We logged 48,392 service calls last year alone and over 120,000 in less than three years. We have 35 service technicians performing 8-10 service calls every day, with another 110 or so on Saturday.
Our methodology is simple. We calculate gas range reliability by dividing the products we serviced by the products we sold.
For this article, we looked at the number of gas ranges sold and serviced from December 1, 2020, to October 31, 2021. The following service rates are based on a minimum of 40 ranges sold and a total sample of over 1000 ranges.
Freestanding Gas Range Reliability from December 2020 to October 2021
| Service Rate | |
| Whirlpool | 2.5% |
| GE Appliances | 4.4% |
| LG Electronics | 4.4% |
| Samsung | 4.5% |
| GE Profile | 7.6% |
| KitchenAid | 8.9% |
| Beko Appliance | 12.9% |
| JennAir | 15.4% |
| Fisher & Paykel | 17.7% |
| Grand Total | 6.4% |
Gas ranges are less than appliances at 6.4% compared to 9.5% for all categories. Gas burners and ovens haven't changed all that much over the years. Burners have become hotter with more output, but that is the only real change.
Most Reliable Freestanding Gas Ranges for 2022
Almost every brand is worth considering because it's pretty basic technology. However, they tend to need more service as you add features.
Whirlpool may be the most reliable, but the same range with additional features will require more service, such as KitchenAid and JennAir ranges. The same can be said about GE and GE Profile ranges.
GE Profile and LG have more sophisticated ranges than Whirlpool. They are a better consideration if you are considering a range with more features. Even a Café Appliance range with six burners, two ovens, and a less than 9% service rate is worth considering.
Although I will be bashed for this again, Samsung has to be considered reliable. Samsung has been a lightning rod for criticism on this blog and the internet. However, as their many detractors point out, their service is lacking in many country areas.
If Samsung does not have service in your area, consider another brand. Their service is that bad, as others have commented. They don't have any service technicians and have exploded in growth to be the most widely sold brand in the US.
Which Gas Range Should You Buy?
Samsung Freestanding Gas Range at Yale Appliance in Hanover
Everyone equates us with high-end products, but anything that doesn't break becomes our favorite brand.
The GE and LG brands are the most interesting because they have good reliability and more features like convection and higher output burners than a basic Whirlpool range.
Samsung is another good brand depending on your tolerance for a poor service experience. Almost every range is reliable on this list.
Whirlpool and GE should be a consideration because they have service nationwide.
It's a reasonable consideration if your store doesn't offer service. Most appliance stores do not. Remember, service rates increase after one year of use, so make sure any brand you consider has service in your area.
Additional Resources
Need more information on Gas Ranges? Download the Yale Gas Cooking Buying Guide with specs, features, and detailed profiles of all the brands. Well over 1 million people have read a Yale Guide.
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Why Should You Trust Us?
It seems that every appliance review has nothing but glowing comments about almost every product, yet you read customer reviews and they are almost universally bad.
We are here to fill in the disconnect. We'll give you the best features, and the drawbacks as well, including reliability based on over 37,000 calls performed by our service team just last year. Our goal is to give you ALL the information so you know what's right for you.
Please consider subscribing or adding to the conversation in the comments below. We appreciate you stopping by.
A Note About Pricing
Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.