You want reliable cooking especially around holidays. We are always flooded with anxious clients, especially around Thanksgiving.
In this article, you will learn the most reliable gas ranges, our methodology of tracking reliability, and a few important buying tips you should know.
At a Glance
The 6 Most Reliable Gas Range Brands
- Amana: 2 serviced 80 sold - 2.5%
- Whirlpool: 9 Serviced - 352 Sold 2.56%
- Samsung: 23 Serviced - 404 Sold 5.69%
- LG: 2 Serviced 31 Sold - 6.45%
- Premier: 3 Serviced 41 Sold - 7.32%
- Frigidaire: 16 Serviced 195 Sold - 8.41%
These percentages are based on our units serviced divided by units sold in 2017-2018.
Yale Framingham Freestanding Ranges
Every day, we have 30 service techs performing 8-10 service calls with another 110 or so on Saturday. We then look at sales in that period and divide by the number serviced.
In 2017, we logged 30,761 service calls.
We do not scrub the data. Every time you have a technician visit, it will count as a service call. We do not include damage and phone resolutions as service calls.
I only cover the first year because warranty service is free during that period, so there is a greater and more accurate pool of data.
So, let's take a look.
Most Reliable Gas Ranges
|Service Qty||Shipped Qty||Service Ratio|
|Fisher & Paykel||3||6||50.00 %|
|Bosch Benchmark||14||42||33.33 %|
|Frigidaire Professional||20||94||21.28 %|
|Frigidaire Gallery||21||193||10.88 %|
|Grand Total||392||2600||15.08 %|
Answering this question will require an explanation.
Before you buy a Whirlpool, Maytag, Frigidaire, or Amana range, it's important to know most of these units were sold on jobs to builders. We said that last year and the numbers were equally low.
Whirlpool's upscale brands, KitchenAid and Jenn-Air, fared differently even though they are essentially the same range.
Simpler ranges with fewer features are more reliable. Bosch is average at 15.97%, but their best Benchmark Series is 33.33%.
Bosch Benchmark Appliances
Samsung looks good. Their products do work and are generally reliable. That low figure of 5.69% represents mostly high-end products with features.
In certain parts of the country, it is hard to find a technician to fix Samsung (or LG and any other high-end brand).
Which One Should You Buy?
Everyone thinks I am a high-end guy, but anything that doesn’t break becomes my favorite line. Samsung is worth a look as is KitchenAid. Bosch will figure it out.
Now all you have to do is find someone credible to actually send a technician to make repairs, which is almost a certainty in a new kitchen within the first year.
Need more information on Gas Ranges? Download the Yale Gas Cooking Buying Guide with specs, features and detailed profiles of all the brands. Well over 295,000 people have read a Yale Guide.
Most Reliable Appliances Series:
- Most Reliable Top Load Washers
- Most Reliable Electric Ranges
- Most Reliable Dual Fuel Professional Ranges
- Most Reliable Professional Gas Ranges
- Most Reliable Wall Ovens
- Most Reliable Compact and Regular Front Load Washers
- Most Reliable Dishwashers
Editor's Note: This article was originally published on January 3, 2014, and has been updated for comprehensiveness and our most recent internal service data.
My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.
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