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Samsung Chef Collection Vs. Bosch 800 Series Dishwashers (Reviews / Ratings / Prices)

Steve Sheinkopf  |  December 20, 2019  |  6 Min. Read

Bosch  |  Dishwashers  |  Samsung  |  Best Dishwasher Brands

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Yale Appliance Dishwasher Display in Framingham-1

Buying a dishwasher was easy years ago. If you wanted a premium dishwasher you bought a Miele, KitchenAid or Bosch.

It had the same cycles as the last time you bought a dishwasher. It probably was the same dishwasher just with a different look.

However, dishwashers are way different today.

You can buy dishwashers with specialized wash sprays for bottles and baked-on casserole dishes.

You can also buy dishwashers with better drying capabilities. In fact, they can even dry plastics (finally).

Bosch and Samsung both illustrate the most advanced dishwashers in completely opposite ways.

In this article, you will learn about all the new features of both brands and dishwashers in general.

We will also cover the reliability percentages of both brands based on real service calls. We logged over 100,000 service calls in less than three years.

Then you will learn the best time to buy either brand for the best price - even better then the guy you may know at an appliance store. 

So, let's get started with what's new.

What's New In Dishwashers

New Wash Cycles

You are probably familiar with Pots/Pans, Normal, Crystal, Light. They have been available for years.

Cycles until recently control times and temperature of washing and drying.

However, there are new cycles to consider:

  1. Focused Cycles: Miele and other manufacturers will wash by item, rather than by general category. For example, Miele has a 3 hour and 24 minute cycle named stove grates and hood filters.
  2. Bottle Washes: On the top rack of KitchenAid and GE Café, you will find separate sprays to remove the residue from the bottom of your sport and baby bottles.
  3. Silverware Spray: GE Cafe has sprays underneath the silverware basket for more concentrated washes.
  4. Targeted Cycles: KitchenAid and Samsung have their StormWash and ProScrub features - more intense sprays to target baked-on dishes.
  5. Speed60 or Express Wash Cycles: Depending on the manufacturer, you can wash and dry a medium soiled load in 60 minutes instead of 2 hours plus. The best is the Thermador Star Sapphire dishwasher (made by Bosch) with a 20-minute wash and dry cycle.

New Drying Cycles

There are historically two methods of drying dishes.

Dishwashers either dry by condensation. It is a fancy term for the residual xxxheat from the washing plus an added product like JetDry or Finish.

The second method is with a heat element for increased temperature along with JetDry.

Many brands, like Bosch, Miele, and Samsung, have added the door opening at the end of the cycle in some of their models to release heat and steam.

Miele has a different method allowing outside air into the dishwasher so the heat is dissipated as water.

Quietness

Forty-four decibels is the minimum standard for quietness. You don’t need to spend more just for quietness, because it will not be that noticeable.

Spending tons of money just for a 37 DB dishwasher is not worth it.

Short on time? Get our free Dishwasher Buying GuideLearn More

So you have the basics of how a dishwasher washes, dries, and how quiet it should be. These two machines below have features beyond even the latest technology.

Let's jump in. 

Bosch

Bosch Kitchen Featuring Custom Panel-Ready Dishwasher

Bosch home appliances is a division of BSH, Bosch and Siemens Home Appliance Group, based in Munich, Germany.

Even though Bosch is a German company, most Bosch dishwashers are manufactured in the United States since 1991.

Over the years Bosch earned high marks for producing a quiet, reliable, and reputable dishwasher.

Bosch is primarily a dishwasher company first producing over 50 models.

Bosch 800 Series Dishwasher SHXM88Z75N - $1,259

Bosch Dishwasher With CrystalDry SHXM88Z75N

Features: 

  • 40 dBA
  • CrystalDry
  • 24-hour Delay Start Timer
  • The MyWay™ Rack 
  • Touch Control Technology 
  • The EasyGlide™ Rack System
  • AquaStop® Leak Protection

Bosch 800 Series Dishwasher Feature Highlights

Cycles: Heavy, Auto, Eco, Normal, Speed60, Rinse, Delay, Half Load, Sanitize

How it washes: Bosch still washes like a regular dishwasher. It is a good system with plenty of cycles, features, and options. But it does not have any targeted sprays like other brands like KitchenAid, Café or Samsung’s WaterWall and Zone Boost technology. Bosch has an arm that sprays water just below the third rack. It is, however, the best drying dishwasher by far.

Bosch dishwasher with spinning wash arm

CrystalDry: This dishwasher has a completely different drying cycle called, CrystalDry. It employs a volcanic element called zeolite to absorb moisture and increase heat in the dry cycle.

How it dries: Combined with AutoAir or the door opening at the end of cycle, CrystalDry will even dry plastics thoroughly (your plastics do not dry now because it is porous and not as dense as your flatware).

New Bosch 800 Series Dishwasher With CrystalDry Review [VIDEO]

 

Samsung

Samsung-Kitchen-most-reliable-2017

You probably know Samsung from their phones and TVs. However, they are now the number 1 selling appliance brand in the US in a short time.

Their focus has been beautiful design, and advanced features for reasonable prices.

Click here to learn more about the difference between all Bosch series dishwashers, their features, and prices. 

Samsung Chef Collection Dishwasher DW80M9990US - $1,299

Samsung-Dishwasher-DW80M9990US

Features:

  • 3rd Rack with FlexTray™
  • WaterWall™ System
  • Zone Booster
  • Digital Leak Sensor
  • Hidden Heat Element
  • 15-Place Setting Capacity
  • 6 Cycles
  • 6 Options
  • 38 dBA Quiet Sound
  • ENERGY STAR® Rated

Samsung Chef Collection Dishwasher Feature Highlights

Samsung WaterWall and Zone Booster Features (4)

Samsung WaterWall: Samsung has new washing technology called the WaterWall. Instead of a bottom spinning arm like Bosch, the WaterWall is an arm moving front to back. Along with the top spray arm, the bottom provides more pressure with 6 jets.

Samsung WaterWall and Zone Booster Features (3)

Zone Boost: In addition to the WaterWall, there are addition smaller sprays to wash more baked on dishes. These concentrated sprays are located on the left hand part of the dishwasher.

How it Dries: Samsung is decent for drying. They have the added heat element along with the dishwasher popping open at the end of cycle to release steam and heat.

You can learn about all of our Samsung dishwashers by clicking here.

Samsung Chef Collection Vs Bosch 800  Series Dishwashers

Samsung Vs. Bosch Dishwashers

This is an odd article. Both are almost noiseless. Both have more cycles than you will probably need and use. Both have third racks for silverware.

After that, both are dissimilar yet revolutionary.

Samsung has the WaterWall. It’s a brand new way of washing your dishes. Zone Boost is a novel cycle to scour baked on dishes.

Bosch has the best drying capability. Zeolite provides the dual purpose of absorbing moisture and increasing heat during the dry cycle.

Ironically, that is how you dry almost anything with heat and moisture absorption.

Samsung Vs. Bosch Reliability

Based on 34,687 service calls, following are reliability percentages.

Reliability 2019

  • Samsung - 9.29%
  • Bosch - 11.08% 

Reliability 2018

  • Samsung - 8.42%
  • Bosch - 10.41% 

Over a 2-year period, Bosch and Samsung are similar in overall percentage. However, Bosch is more popular at the higher end over $700 whereas Samsung is more popular at $500.

The other part of reliability is fixing problems when they do occur. In Boston, Bosch is better. We service what we sell so we are not dependent on manufacturers.

In some areas, Samsung is tough to find technicians to fix the product. Ask before you buy and find out later when your machine is broken.

Download our free Dishwasher Buying Guide for everything you need to know about buying a dishwasher. 

How We Calculate Reliability

Reliability is a simple measurement. We have over 30 service techs performing at least 8-10 service calls Monday through Friday.

The formula is straightforward with sales written divided by service calls over one year. We do not include phone education calls or damage.

Most Reliable Dishwashers 2019

  Service Qty Shipped Qty Service Ratio
Signature Kitchen Suite 0 17 0.00 %
Whirlpool 44 1030 4.27 %
Gaggenau 2 42 4.76 %
LG  4 78 5.13 %
Samsung 85 915 9.29 %
Maytag 3 29 10.34 %
Bosch Appliances 303 2735 11.08 %
Miele 155 1078 14.38 %
KitchenAid 115 705 16.31 %
Thermador 123 711 17.30 %
Jenn-Air 170 908 18.72 %
Blomberg 6 28 21.43 %
Fisher & Paykel 42 175 24.00 %
Bosch Benchmark 38 158 24.05 %
Asko 47 195 24.10 %
Amana 3 11 27.27 %
Frigidaire 10 22 45.45 %
Frigidaire Gallery 5 8 62.50 %
Electrolux 2 2 100.00 %
Frigidaire Professional 2 2 100.00 %
Grand Total 1159 8852 13.09 %

In 2017, we logged 30,761 service calls. 

Most Reliable Dishwashers 2018

  Service Qty Shipped Qty Service Ratio
Electrolux 13 11 118.18 %
Gaggenau 8 19 42.11 %
Fisher & Paykel 43 142 30.28 %
LG 4 21 19.05 %
Jenn-Air 101 575 17.57 %
Blomberg 10 57 17.54 %
Frigidaire Gallery 32 196 16.33 %
Thermador 125 954 13.10 %
Asko 20 164 12.20 %
Maytag 10 89 11.24 %
Bosch Appliances 273 2622 10.41 %
Frigidaire Professional 6 59 10.17 %
KitchenAid 73 766 9.53 %
Samsung 24 285 8.42 %
Miele 67 1126 5.95 %
Frigidaire 29 508 5.71 %
Amana 4 72 5.56 %
Bosch Benchmark 15 287 5.23 %
Whirlpool 11 779 1.41 %
Grand Total 868 8739 9.93 %

Which Dishwasher Should You Buy?

You can buy either and be happy.

However, you probably do not complain about the dishwasher washing the dishes. Most dishwashers apply the correct amount of heat and water to wash a dish.

Drying has been a problem, especially plastics. Bosch will be the only dishwasher brand to thoroughly dry your dishes and plastics.

For that reason, Bosch may be the better dishwasher option for you.

When Is The Best Time To Buy A Samsung Or Bosch Dishwasher?

Buying appliances is like buying electronics. The best time to buy a dishwasher is around promotional holidays to save 10-35%.

Samsung is especially aggressive around Black Friday (now all of November into December).

Other holidays include Presidents’ Day, Memorial Day, July 4, Labor Day, and Tax-Free Weekend.

Also, look at buying appliances in packages if you can. You can save an additional 10-15% on both brands with package rebates.

Buying a package (if needed) on a holiday is the best way to buy appliances at the best prices.

Additional Resources

Want to learn more about Dishwashers? Download the Yale Dishwasher Buying Guide with features, specs and inside buying tips to all the brands. Over 620,000 people have read a Yale Guide.

Free Dishwasher Buying Guide

Related Articles:

WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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