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Most Reliable Dual Fuel Professional Ranges for 2019 (Reviews / Ratings / Prices)

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We rate dual fuel pro ranges and all gas professional ranges separately because the oven and overall specifications are so different from convection to bake and broil elements.

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Dual fuel pro ranges have a greater incidence of repair in the first year at 33.86% versus 27.49% for all gas pro ranges.

Over 1,200 out of the 34,687 service calls logged by our service department were gas and dual fuel ranges or about 4 per day.

Most Reliable Dual Fuel Ranges

  1. Jenn-Air
  2. Wolf
  3. Miele
  4. Thermador

So, we will look differences between dual fuel versus all gas ranges, the reliability methodology, and stats then we'll conclude this article with a better way for you to buy a pro range.

Short on time? Get our free Pro Cooking Buying GuideLearn More

Dual Fuel vs. All Gas Pro Ranges

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Dual fuel (gas over electric, self-cleaning ovens) is typically more fully featured than an all gas range. The feature differences have become more pronounced over the last few years, especially in the controls.

We cover the differences in other posts, but briefly gas is a moister heat. It's better for roasting whereas electric (dual fuel) is more precise and better for baking.

Gas is better for broiling in all gas ranges than electric.

However, all dual fuel ranges are self-cleaning. Thermador (Pro Harmony), Capital, BlueStar, and Wolf do not offer self-cleaning in an all gas unit. They also have better controls, options, and twin vs single convection fans.

 

Gas vs. Dual Fuel Professional Ranges

 

Most Reliable Dual Fuel Pro Ranges

  Service Qty Shipped Qty Service Ratio
Jenn-Air 17 57 29.82 %
Wolf 70 215 32.56 %
Miele 11 31 35.48 %
Fisher & Paykel 3 8 37.50 %
La Cornue 12 24 50.00 %
Thermador 54 108 50.00 %
Grand Total 194 573 33.86 %

For our most reliable dual fuel professional ranges, we removed any brands that sold fewer than 5. 

What Are the Issues with Dual Fuel Pro Ranges

High-end products have a higher percentage of minor service calls because after spending up to $15,000 for a product, you will call us with any questions (as you should).

The single biggest issue in these ranges are ignitors. Over 60% of these calls are for ignitor replacements. It's an easy repair and usually, it's just one burner.

It should not endanger your holiday dinner.

Installation and minor calibration type calls are common. You should not be dissuaded to purchase any of the above brands.

How We Calculate Appliance Reliability

We now have 30 service technicians performing 8-10 service calls per day Monday through Friday with 110 service calls on Saturday. We simply calculate service percentages by service calls divided by sales for a static 12-month period.

A service call is recorded for any reason major or minor. We do not count installation issues, damage or problems solved by phone.

The total service calls logged for 2018 was 34,687.

We only count the first year because we offer free warranty service for the first year. After that, it's harder to track.

Most Reliable Appliance Brands 

 

Conclusion

It's important to understand how you cook before you buy a pro range. Dual fuel is better to bake and has better controls.

Most people default to dual fuel as “the best”. Gas is better for broiling and its moister heat also is better for roasting.  It is also less expensive

Still confused? Try this Pro Range configurator currently in beta. Add/subtract features to see what you might want to consider.

You may want to consider induction for straight burners because its magnetic heat is faster to boil and simmer. Induction is available only in the 30 and 36-inch sizes. You will need 50 amps, unlike gas. However, induction ranges do not offer built-in griddles or grills like gas.

Wolf-36-Inch-Induction-Pro-Range

Wolf 36-Inch Induction Pro Range

However, it is important to remember when buying a kitchen full of appliances especially in luxury and affordable luxury products, statistically, you will need service within the first year.

Dual Fuel Service Issues

The overarching theme in this industry has been the lack of service availability and scarcity of techs. You will read stories from very upset people about appliance service on just about every brand.

After brands, features, and benefits, you must investigate the service component before you buy. Knowing reliable brands is a good first step, but you must know who will be repairing them after purchase.

You do not want to find out when you need the actual repair.

It is important to remember when buying a kitchen full of appliances, especially in luxury and affordable luxury products, you will most likely need service within the first year.

Our best advice for you is to research service as part of your buying process.

Frequently Asked Questions

What is a dual fuel range?

Dual fuel is defined as a gas top with an electric oven.

What are the advantages of dual fuel ranges?

Dual fuel ovens are a better baking oven. Electric is a drier and more precise heat than gas. Certain brands like Miele, Thermador, and Wolf will add better features to their dual fuel products like clocks, steam, and customizable programs.

Which is better, a dual fuel range or gas range?

Dual fuel (gas over electric, self-cleaning ovens) is typically more fully featured than all gas. The feature differences have become more pronounced over the last few years, especially in controls.

We cover the differences in other posts, but briefly gas is a moister heat. It's better for roasting whereas electric (dual fuel) is more precise and better for baking.

Gas is better for broiling in all gas ranges than electric. The gas Ultra Ray broiler, in particular, delivers the best sear.

However, all dual fuel ranges are self-cleaning. Thermador (Pro Harmony), Capital, BlueStar, and Wolf do not offer self-cleaning in an all gas unit. They also have better controls, options, and twin vs single convection fans.

Additional Resources

Want to learn more about professional ranges? Download the Yale Professional Cooking Buying Guide with detailed profiles and BTU outputs of every major brand like Wolf, Thermador, Miele, Jenn-Air, and more. Over 410,000 people have read a Yale Guide.

Most Reliable Appliances Series

View our Pro Cooking Buying Guide

WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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