Now that I have a child, I have a distinct perspective on products, especially on everyday appliances like washers, dryers, stoves, and refrigerators. I would choose reliability over features to a certain degree.
That said, Samsung and LG are two of the four front load washers you should consider along with Maytag and Whirlpool.
We will compare the two most popular models, the LG WM3270 and the Samsung WF45M5500, talk about the companies, and then the three features that truly sway your purchase along with a video for each machine.
LG was originally referred to as Lucky Goldstar. Like Samsung, LG is a huge Korean company with business links into many different companies. They are credited with building the first real front load washer with many of the features and styles you will find today.
In a very short period, Samsung has become the number 1 selling line of appliances in the US. It is amazing they surpassed Whirlpool in such a brief period. They design beautiful equipment and are technology forward.
In terms of laundry, they have the double washer and double dryer, as well as the AddWash allowing you to add a sock or other article of clothes in the middle of the wash cycle.
You may have heard about their laundry recall. Keep in mind, it was top load washers only.
When Do You Buy Samsung or LG?
Before we talk about brand differences, let's talk about what they have in common. Both LG and Samsung are highly promotional. You should always time their purchases around holidays in this order Black Friday, Labor Day, Presidents Day, Memorial Day, Columbus Day, and July 4th.
The savings are considerable. Washers can be as low as $499.
Both offer an array of features and temperature settings by specific fabric or type of clothing with multiple wash, rinse, and speed combinations. Both even offer a cycle to clean the washer using a hot temperature wash.
Samsung has steam to power out tough stains like wine and grass.
Samsung is technically bigger at 4.5 cubic feet versus 4.3 for the LG. The capacity difference is not that large. The average usable capacity of a popular top load is 2.5 cubic feet, so these are much larger and can fit a ton of clothes.
In this case, LG is better because the depth is only 29.5 inches versus Samsung at 33.8 inches. The Samsung may be deeper than the closet or laundry room for the 0.2 cubic foot difference.
So be careful and measure before buying the Samsung machine.
Both are reliable compared to the average. Based on our 20,000 completed service calls, LG has service 7.32% of the time in the first year versus 11.45% for the Samsung.
LG is 4.13% more reliable.
LG is shallower and more reliable while Samsung is less expensive with the steam cycle. However, Samsung and LG have one other factor in common. They both lack a national service network and finding service could be a problem.
Both machines have their attributes, but first, you must know who can fix either brand. It may be more important than the choice itself.
My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.
A Note About Pricing