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LG Vs. Samsung Front Load Washers (Reviews / Ratings / Prices)

Steve Sheinkopf  |  April 29, 2020  |  3 Min. Read

Front Load Washers  |  Samsung  |  LG Electronics

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front-load-laundry-at-yale-appliance-in-hanover-nl

Without question, you should consider both LG and Samsung for your new front load washer along with Whirlpool, Maytag, and the new anti-microbial GE.

So you walk into your store or shop online, and it becomes so confusing.

These companies are so similar. Look at the control panels:

Samsung-Washer-Controls

LG WM3900HWA Controls

Pretty identical. Even their cycles like “Super Speed” and “Turbo wash” sound the same.

These companies are almost carbon copies of each other. Both are substantial Korean conglomerates. You know them for phones and TVs, but they are into many other similar businesses.

In this article, you will learn the features, differences, and drawbacks of both companies including real service data of 35,256 service calls logged by our service department last year.

We will compare their two most popular machines along with a few innovative products that are cleverly marketed but not as successful.

But first, as I write this, you may have the added issue of availability.

Washer Availability And Reliability

Before I start, this article has three parts due to the extraordinary circumstances.

If you are considering a washer in over three months, you can skip this section.

The Coronavirus (COVID-19) presents a challenge, unlike any other recession. It affects supply and demand versus just demand in 2008, 2001, and 1991.

Already, you see shortages in the supply chain. Many companies had to shut down factories and warehouses due to the outbreak.

Right now, you cannot buy a Samsung dryer, for example. It’s not available until mid-May at the earliest.

In the short term, you should look at features and consider LG, GE, Whirlpool, Maytag, and Samsung, depending on availability.

I will show you why in the next paragraph.

Front Load Washer Reliability For 2020

  Service Qty Shipped Qty Service Ratio
Whirlpool 20 350 5.71%
GE Appliances 1 15 6.67%
LG Electronics 161 2270 7.09%
Samsung 27 349 7.74%
Maytag 251 659 38.09%
Electrolux 13 13 100.00%
Grand Total 473 3656 12.94%

As you can see in the graph, except for Maytag’s dispenser issue, front load washers are reliable.

The statistical difference for reliability is not great enough to decide on its own.

Availability due to the Coronavirus (COVID-19) and repair are two of the biggest problems currently in choosing appliances.

Work through those first, and then look at features and buy what is available.

Let’s look at some washers.

LG Vs. Samsung Compact Washers

LG Vs Samsung Compact Laundry

Compact laundry, or washers and dryers designed to fit a 24-inch cabinet and smaller closets, is the only category where Samsung and LG do not compete.

LG uses a condenser and is ventless. You can place ventless laundry anywhere with water and power.

Samsung’s primary compact laundry is vented. It can replace regular laundry.

Typically, your home is setup for one or the other, not both.

Samsung also has their new heat pump, ventless laundry available at a higher price. Heat pumps use compressors, instead of dryer elements.

We wrote about heat pumps in detail in other articles, but it’s more efficient and doesn’t project heat like regular condenser dryers.

Innovative Samsung And LG Washers You Probably Won't Buy

It's argued that LG created the modern look of the front load washer 20 years ago.

However, both LG and Samsung are the most innovative for laundry with different machines and features than other brands

Innovative doesn’t always mean popular. Let me show you why.

Samsung Addwash Washer WF50K7500AV - $1,259

New Samsung AddWash Laundry WF50K7500AV Features:

  • Super Speed
  • Samsung advertises a full wash cycle can now be completed in 30 minutes. 
  • 5.0 Cubic Ft. Capacity

At first, the Samsung AddWash front load washer looks like a normal washer. However, there is a smaller door within the main door.

samsung-open-s2-add-wash

You can add an item you may have forgotten while the machine is in mid-cycle.

Never having a mismatched sock seems like a good idea until you have to pay $200 more for that feature.

Samsung FlexWash 2-in-1 Washer WV60M9900AV - $1,309 

 

WV60M9900AV

Features:

  • FlexWash - Wash separate loads at the same time
  • 5.5 cu. ft. Total Capacity - Fewer washes save you time.

The Samsung FlexWash 2-in-1 is a front load washer with a separate washer on top for two washers in one machine. It’s a great idea with two issues.

First, this a large machine at 46 high and 34 deep. Secondly, it’s not cheap at $1,299 to $1,499.

You are only adding .5-1 cubic feet from a larger front load and paying $300-500 more.

LG Signature Washer WM9500HKA -  $1799

LG-Signature-Front-Load-Washer-WM9500HKA

Features:

  • Black Stainless Steel Finish
  • TurboWash® Technology
  • SmartThinQ®
  • Inverter Direct Drive Motor
  • Integrated Control Panel

I love this machine. It is beautiful looking with every cycle imaginable. Once again, you are paying almost double for .8 of a cubic foot more.

The width of this washer is almost 30 inches. It’s typically larger than most spaces allocated for washers

I have a potty training toddler. Our laundry is unceasing.

Having a larger machine helps, but over five cubic feet, you pay a ton more for not much greater capacity.

In both the Samsung Flex and this LG, you cannot stack the dryer on top of the washer. It’s side-by-side only.

LG SideKick Pedestal Washer - $746

Kenmore SideKick Washer-1

Another great idea, the SideKick pedestal mini washer fits under your compatible washer for more capacity. Sometimes LG includes one of these with the purchase of their washers.

However, when they don’t, it costs $746 for one extra cubic foot.

Now, let’s talk about the laundry you should consider.

LG Vs. Samsung Front Load Washers

LG Vs Samsung Front Load Washers

LG Front-Load Washer WM3900HWA - $849

LG-wm3900hwa-front-load-washer

Features:

  • 4.5 cu. Ft. Ultra Large Capacity with NeveRust Stainless Steel Drum
  • Direct Drive Motor with 10-Year Limited Warranty
  • Control Panel with Dual LED Display and Dial-A-Cycle
  • TurboWash(R) Technology - 30-minute wash cycle
  • LG SideKick Compatible

Why You Should Consider LG's Front-Load Washer WM3900HWA:

This is LG's most popular washer.

With this model, you have a 30-minute wash cycle along with Wi-Fi connectivity.

It also has plenty of specialty cycles for speed, allergens, and one to clean the washer itself.

Samsung Front-Load Washer WF45R6300AW - $759

WF45R6300AW

Features:

  • SuperSpeed - Fast, thorough washing in just 30 minutes
  • Bixby Enabled - Chooses the optimal cycle and notifies you when it's completed on your phone using Wi-Fi

Why You Should Consider Samsung's Front-Load Washer WF45R6300AW:

This washer has a 30-minute full-wash cycle with their SuperSpeed feature. You also have a soak cycle. The soak and steam cycles should power out tough stains.

This new Samsung washer is reputed to be extremely quiet. They claim 40% quieter.

What They Have in Common:

Smart: Both can be controlled by an app on the phone. You can see the time remaining, so you don’t have to trudge to your basement

Capacity: Both are 4.5 Cubic feet. The vast majority of laundry by both companies purchased at this size.

Steam: Both have steam in the washer to loosen stains.

Samsung-WF45R6300AW-SteamSamsung Front Load Washer With Steam 

 

Cycles: Both have a tremendous amount of cycles. Samsung has ten cycles and seven options.

LG has 14 cycles and ten options, but this a more expensive LG model. Comparably priced machines have similar cycles.

TurboWash Vs. SuperSpeed: Both have faster washes using higher powered sprays.

Differences

Depth: Laundry is the second most returned appliance after refrigerators.

Older laundry rooms were designed for top load pairs measuring at 25-28.5 inches deep.

Front-load pairs can be up to 34 inches deep, so many cannot fit.

LG's depth is the shallowest at 30.25 for the washer and 30 inches for the dryer.

Samsung is 31.3 and 31.5 inches in the dryer.

When stacking in a tighter space, depth can be a problem, so shallower is better.

So, How Do You Choose a LG or Samsung Front Load Washer?

Choosing the best front load washer for you depends on two important factors - when you're going to buy it and what appliance services are in your area. 

When Is The Best Time To Buy Front Load Laundry?

Before the Coronavirus Covid-19, you  could wait for promotions.

Manufacturers all promote around holidays like Presidents’ Day, Memorial Day, July 4th, Tax-Free Weekend, Labor Day, and Black Friday (now all of November).

If you can, wait for a promotion then see which brand is less expensive with similar features of what you're looking for. 

Available Appliance Service

Now to the part, nobody likes to discuss. Every blogger loves everything. Here is an affiliate link to buy it somewhere else.

Service? That’s somebody else’s problem.

Covered by that warranty? Wait until you call for service. Extended warranties are even worse.

Both companies lack internal resources to help with repair in many areas of the country.

LG is trying. Their service manager is an old friend and sometime adversary, but a good man with an almost impossible task.

So whether you are currently residing in Los Angeles, Chicago, Boise Idaho, or Boca Raton, Florida, find out where the better service is for either brand.

It differs depending on where you live.

Front load washers, in general, can be hard to fix, but neither brand is worse than any other brand.

Key Takeaways

yale-appliance-hanover-laundry-display

Are there any key takeaways? Hard to know with this article.

However, for the near future, buy what can physically be delivered in any decent brand, whether its GE, Whirlpool, LG, or Samsung.

Consider features. You are looking at the two most widely sold nationally. A few other machines with fewer features will be less.

Don’t overbuy. You most likely won’t, but that added capacity costs way more.

Consider depth. Less depth can be the difference in many spots.

Lastly, service is the most important. The possibility of waiting four weeks to fix that washer is highly likely with either (or any) brand.

Finding out the best repair should be the main consideration.

Additional Resources

Download our Yale Washer Buying Guide with all the features, terms, and brands of laundry. Over 800,000 people have already found answers in a Yale guide.

Washer Buying Guide

Related Articles:

WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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