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LG versus Samsung. They are both Korean manufacturers that recently burst on the appliance scene.
For LG it was about 10 years ago and Samsung about five. Both are widely regarded for style, features and technology.
They also both have similar machines and marketing strategies. The Asian companies always initial look for high-volume stores. This is a unique strategy. Most companies will first sell to niche retailers and then sell more broadly when they have systems, processes and people to support the volume.
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It's a mixed bag for you. On one hand you have earlier access to more choice and better technology. On the other hand, you have an issue when there's a problem. You can also buy Samsung and LG cheaper at different times of the year.
Buying both brands around a major holiday will save you 10% to 20%. That's their sales strategy.
Now let's compare.
LG Front Load Washers
LG WM4270HWA - $799
4.5 cu. ft. ultra large capacity with NeveRust stainless steel drum
Direct drive motor with 10-year limited warranty
1,300 max RPM spin speed
14 washing programs
5 temperature settings
TurboWash technology
Steam technology
AAFA certified Allergiene cycle
NSF certified sanitary cycle
NFC Tag On technology
ColdWash option
6Motion technology
SmartDiagnosis 3.0
TrueBalance anti-vibration system
Magnet ventilation
Energy Star most efficient 2014
LoDecibel quiet operation
SenseClean
Delay wash
10° TilTub
LG WM9500HWA - $1,799
5.6 cu. ft. MEGA Capacity
30" Width
Tubrowash 2.0
Smart Diagnosis 3.0
Smart Thinq(WiFi)
SenseClean
Steam Technology
1,300 RPM
NeveRust Stainless Steel Drum
14 Washing Programs
On Door Control Panel with Full Touch Display
TurboWash
2015 ENERGY STAR Most Efficient
Samsung Front Load Washers
Samsung WF45H6300AW - $1,089
4.5cf ft. capacity
PowerFoam
Steam Washing
SuperSpeed
Smart Care
Self Clean+
VRT Plus
Eco Cold Wash
Diamond Drum Design
Direct Drive Motor
1,300 RPM Maximum Spin Speed
Internal Water Heater
13 Preset Wash Cycles
13 Options
Garment+
Samsung WF56H9100AW - $1,399
5.6 cubic feet capacity
PowerFoam
Steam Washing
SuperSpeed
Smart Care
Self Clean+
VRT Plus
Eco Cold Wash
Swirl Drum Design
Direct Drive Motor
1,300 RPM Maximum Spin Speed
Internal Water Heater
15 Preset Wash Cycles
13 Options
Garment+
30” wide
LG vs Samsung Front Load Washers
I do like both these machines. They both have interesting features and similar cubic feet. Their 5.6 cubic foot is absolutely massive. We do site checks before delivery to see if they would fit in your basement.
They will also both offer more features and options than you will use. It's hard to believe our parents used just 2 speeds and 3 cycles.
They both will do more than what is required...when they work. There lies the problem.
LG used to be one of the statistically worst appliances to buy, but in the last 3 years is vastly improved. Samsung has always been good.
However, LG pays the lowest labor rates in the industry. Although it does not matter for Yale consumers (we have 24 techs), it becomes a huge issue for consumers trying to have problems rectified in other markets. Nobody wants to fix these machines in warranty at a huge loss. Read the independent reviews.
For that reason, Samsung almost by default is the better choice. I have a ton of respect for Samsung (both brands actually) however they may have the same growing pains as LG due to their growth strategy. It's only a matter of time.
In the transparent internet age, you must be able to handle issues.
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Read the Yale Washer Buying Guide, packed with features, brands and terms of many aspects of home improvement. Over 220,000 people have read a Yale guide.
A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.
However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.
In fact, we sell fewer brands than most appliance stores. Here is why:
We feel it is our responsibility to repair your appliances after you buy them.
We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.
The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.
That is why no major retailer has a service department. It costs too much labor, money and time.
Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.
Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.
Brett Lucero
Brett Lucero has been with Yale Appliance + Lighting since 2005, working in our delivery team before transitioning to the sales department. Brett enjoys spending time snowboarding, striper fishing, and golfing.
Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.