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Is The KitchenAid KDTM704KPS Any Good? (Ratings / Prices)

Steve Sheinkopf  |  August 11, 2020  |  4 Min. Read

Dishwashers  |  KitchenAid

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Although Miele and Bosch historically dominate premium dishwashers, KitchenAid has quietly built a competitive dishwasher.

The KDTM704 is one of their best and most expensive dishwashers at $1,399. At that price, this KitchenAid competes with the new CrystalDry Bosch dishwasher.

It is also in the price range of Miele's best selling dishwasher, the Futura Crystal, at $1,599.

But when I first looked at this dishwasher, I noticed something odd. I wasn't expecting to see it on a $1,399 dishwasher.

In this article, you'll learn the new washing, drying, and rack features of the KDTM704, their reliability, and a brief comparison against Bosch and Miele.

In the end, you will see perhaps our oddest recommendation to what you should consider between these three dishwashers.

Let's get started. 

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KitchenAid 700 Series Dishwasher Review


KitchenAid KDTM704KPS - $1,399



In terms of reliability, KitchenAid has become way more reliable with a 13% repair rate in the first year. It's very good for a premium dishwasher and almost statistically similar to Bosch, which is only 1.5% better.

Hopefully, the trend continues with the newer models, because they are different.

Dishwasher Reliability for 2020

  Service QTY Shipped QTY Service Ratio
Asko 103 190 54.21%
Jenn-Air 188 493 38.13%
Bosch Benchmark  25 70 35.71%
Fisher & Paykel  56 193 29.02%
Miele  185 903 20.49%
Maytag 2 10 20.00%
Gaggenau  16 104 15.38%
Thermador 126 872 14.45%
KitchenAid 90 688 13.08%
Café Appliances 3 25 12.00%
Bosch  398 3573 11.14%
Samsung 134 1297 10.33%
LG  5 81 6.17%
Cove 2 44 4.55%
Ge Appliances 1 37 2.70%
Whirlpool 38 1471 2.58%
Grand Total  1377 10166 13.55%

If we look inside, you see a new third rack designed to accommodate more items. Every company has a third rack these days, but only for silverware.


The top rack is adjustable as well, so it's a pretty flexible dishwasher.

KitchenAid-Dishwasher-New-Third-RackKitchenAid Dishwasher Third Rack

Washing Action

KitchenAid-Dishwasher-Wash-ArmKitchenAid Dishwasher Bottom Wash Arm 


The wash now sprays from 4 areas. One at the top and under the racks, plus the third rack, now has wash sprays.

KitchenAid-Dishwasher-Third-Rack-with-Wash-ArmKitchenAid Dishwasher Wash Arm Under Third Rack 


This year KitchenAid added a second filter for better water filtration. More filters are for cleaner water and, therefore, dishes.


The filtering adds a bit of noise, so the DB level increases from 39 on the lesser expensive KitchenAid's to 44 DB.

Forty-four decibels is still the minimum for quiet, but you can buy quieter dishwashers at the price level.

Dishwasher Sound Level Comparison


KitchenAid-dishwasher-controls-with-prodryKitchenAid 700 Series Dishwasher Controls Featuring Pro Dry 

The KitchenAid KDTM704KPS dishwasher has pro drying. It uses an element to heat, plus a fan to pull outside drier air, so it attracts the hotter moist air of the dishwasher and dissipates it as water.

Overall, KitchenAid has improved this dishwasher versus last year. The racks, wash, and dry have all been improved.

Let's look at how the KitchenAid stacks against other dishwasher manufacturers in terms of features at $1399.

KitchenAid Dishwashers & Their Competitors

KitchenAid Vs. Competitors-1


It has comparable cycles and features to Bosch and Miele.

Bosch does have AutoAir, so the door pops open automatically to speed drying at the end of the cycle.

They also have their CrystalDry. It uses a volcanic element called zeolite to absorb moisture and emit heat. I thought it was a gimmick at first. Then we tested it, and the dishes were dry.

Miele doesn't have a dishwasher at $1,399.

Their better dishwashers have the best rack flexibility and configurations to fit any dish starting at $1,599.

KitchenAid's Biggest Competitor is...KitchenAid?

KitchenAid 700 Series Vs. KitchenAid 600 Series Dishwashers


However, KitchenAids biggest competitor is ironically KitchenAid itself.

I looked at the lower model, the KitchenAid 600 series KDTM604KPS, and the KDTM704KPS together.

Their 600 series has all the features of this model at $899-999.

Kitchenaid-Controls-600-seriesKitchenAid 600 Series Dishwasher Controls



KitchenAid 700 Series Dishwasher Controls


The 700 series dishwasher adds ball bearing racks, so they glide out even laden with tons of plates and dishes. It also adds an LED light.

Ball-bearing racks are worth considering. Bosch has them on their better dishwashers at a $150 premium.

That's fair, but $500 is a bit much for just this feature.

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Should You Buy The KitchenAid 700 Series KDTM704KPS Dishwasher?

At $1,399, probably not.

The improvements are useful, but you only have to pay $899-999 for the washing, drying, and racks of this series without the glide-out racks.

Additionally, Bosch may have a better dishwasher for $150 less or $200 more for the Miele.

However, if the dishwasher drops to $999/1249 on a promotion like Black Friday, it is certainly worth considering and would probably be among the best dishwashers.

Additional Resources

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A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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