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Bosch Benchmark vs. Samsung Dishwashers (Reviews / Ratings / Prices)

Rick Medeiros  |  November 22, 2017  |  6 Min. Read

Bosch Benchmark  |  Samsung  |  Dishwashers

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Dishwashers have changed since your last purchase. Both the Benchmark and Samsung were not even around. Yet both have become popular.   

Yale-Framingham-Dishwasher-Display

Bosch is number one in dishwashers. Samsung is now the best selling single brand in the US.

Both are very different products. We will look at both brands, their reliability, features, and then compare them.

Bosch

Bosch home appliances is a division of BSH, Bosch and Siemens Home Appliance Group, based in Munich, Germany.

Even though Bosch is a German company, most Bosch dishwashers are manufactured in the United States. Bosch has been selling high-performance German-engineered appliances in the US since 1991.

Over the years, Bosch earned high marks for producing a quiet, reliable, and reputable dishwasher. It is also one of the most reliable brands.

Their Benchmark series is their high-end dishwasher for features and quietness. For quietness, look for a dishwasher that has a silence rating of 44 decibels (dBA) or less. 

However, you do not to want pay more just for quietness.

Benchmark SHXM98W75N Stainless Steel - $1,179

Bosch Benchmark SHXM98W75N

Features:

  • The MyWay™ Rack: Easily fits larger & deeper items like cereal bowls, freeing up extra space for pots & pans in the bottom rack.
  • 39 dBA: Quietest Dishwasher Brand in the U.S.
  • The MyWay™ Rack gives you the industry's largest 3rd rack loading capacity.
  • A clean white light illuminates the interior when the door is open.
  • The 3 level EasyGlide™ rack system provides a smooth glide for easier loading & unloading on all 3 loading levels.
  • Water softener ensures optimally spot-free and shiny dishes.
  • 24-hour Delay Start Timer
  • AquaStop® Leak Protection Works 24/7
  • Self-Latching Door

This model features integrated controls for a clean and hidden look. Plenty of flexibility for anyone who has a larger family or needs space for cooking utensils.

Short on time? Get our free Dishwasher Buying GuideLearn More

Benchmark SHVM98W73N Custom Panel Ready - $1,079 (Panel Not Included)

Bosch SHVM98W73N.jpg

Features:

  • 40 dBA: Quietest Dishwasher Brand in the U.S.
  • The MyWay™ Rack gives you the industry's largest 3rd rack loading capacity.
  • FlexSpace™ Plus Tines fold back to fit items such as casserole dishes.
  • The 2 level EasyGlide™ rack system provides a smooth glide for easier loading & unloading on the upper and lower racks.
  • Water softener ensures optimally spot-free and shiny dishes.

The MyWay rack easily fits larger & deeper items like cereal bowls, freeing up extra space for pots & pans in the bottom rack. This model is also designed to take a custom panel for a fully custom and hidden look.

You want to buy a European dishwasher because it does not protrude outside the cabinet. It looks like this:

Bosch-Kitchen-Design.png

Benchmark SHP878WD5N Stainless Steel - $849

Bosch-Dishwasher-SHP87PW55N.png

Features:

  • MyWay™ 3rd Rack
  • RackMatic®
  • AquaStop® Leak Protection
  • Speed60®
  • EasyGlide™
  • TimeLight®
  • Extra Dry
  • NSF® Sanitize
  • 16 Place Setting Capacity
  • Silence Rating of 42 dBA

Some Pros of the Bosch:

If you're doing a high-end kitchen, you'll be able to beautifully integrate the dishwasher with a custom panel for a hidden look. It does not protrude like most American brands.

It's extremely quiet and energy efficient.

The Benchmark has a been a hit with our customers here at Yale. Rather than the red dot Bosch typically has a status light, you get a full display projected on the floor.

Bosch-Status-Light.png

Time and status are projected right on your floor.

Cons:

It has a dated utensil basket design. While the my-way rack certainly is a cut above the rest, the utensil basket is dated and could use a fresh facelift like some of their newer features.

Some 3rd Rack Differences Across This Brand:

All of these Benchmark models, as well as the "premium" 800 Series, feature the My-Way 3rd rack system, but it should be noted this isn't the norm for Bosch. Entry-level models like the Ascentas have no 3rd rack of any type.

The 300 series will have a standard 3rd rack:

Bosch-third-Rack.png

While the mid-price 500 & 800 series are more flexible with collapsible sides:

Bosch-Third-Rack-500-800-Series.png

Versus the My Way Rack in the 800 Premium and Benchmark models offering the most utility:

 

Bosch-MyWayRack-800-Series.png

As a general rule of thumb for Bosch, the higher the model the more flexibility it offers.

 

Samsung

You know Samsung from TVs and phones, but it is the number one brand for appliances.

Samsung began as a small trading company with forty employees located in Su-dong, South Korea in 1938. Their smallest division is appliances, and they are most known for refrigerators and laundry.

Two trademarks of Samsung are beautiful design and the infusion of technology. Even in dishwashers, Samsung has recreated how a dishwasher washes dishes.

Samsung DW80H9970US - $1,439

Samsung DW80H9970US

Features:

  • 3rd Rack with FlexTray™
  • WaterWall™ System
  • Zone Booster
  • Digital Leak Sensor
  • Hidden Heat Element
  • 15-Place Setting Capacity
  • 6 Cycles
  • 6 Options
  • 40 dBA Quiet Sound
  • ENERGY STAR® Rated

The Hidden heat element is unique here to ensure better, although not more efficient drying. The WaterWall system is designed for maximum water exposure to ensure dishes get cleaned. 

Bosch-Dishwasher-WaterWall.png

Zone booster means you can control different sections of the dishwasher for a more intense or more delicate wash.

Zone-Booster_1[1].png

Dishwasher pops open at the end of the cycle to release steam and moisture to aid the drying process.

Samsung DW80M9960US - $899

Samsung-Dishwasher-DW80M9960US.jpg

Features:

  • FlexTray™
  • WaterWall™
  • AutoRelease™ Door
  • Zone Booster™
  • Adjustable Racks
  • Sanitize
  • Silence Rating of 38 dBA
  • 15 Place Settings Capacity
  • Child Lock
  • WiFi
  • ENERGY STAR®

Super quiet at 38 dBAs making this among the quietest of dishwashers on paper. Sleek neutral design can blend with other brands in your kitchen.

The WaterWall is a new mechanism designed to apply more water to your dishes.

 

Samsung DW80M9550US -  $699

Samsung-Dishwasher-DW80M9550US.jpg

Features:

  • 3rd Rack
  • StormWash™ System
  • FlexLoad™ Racking System
  • Autorelease™ Door
  • 15 Place Setting Capacity
  • Digital Leak Sensor
  • 44 dBA Sound Level
  • ENERGY STAR® Rated

The Stormwash system is concentrated sprays designed for baked on dishes.

Bosch-Dishwasher-StormWash.png

Pros:

Having a futuristic design and removable cutlery tray is unique and cool. Making it a little easier to bring your sink, if you will, to the dishwasher.

Some cons:

The WaterWall wash seems to be leaving some undesired results on some of the heavier washers,  according to reports by some users. Consumer Reports have faulted them for poor overall performance.

3rd rack options:

Samsung-Dishwasher-Third-Rack-1.png

Most of Samsung's models do not offer the 3rd rack, but they do have a clever design to move your cutlery around the kitchen.

Which do I buy?

Both are quiet and equipped with leak sensors, but the comparison ends there. Typically, the pricing on these are a little more comparable, but Samsung does tend to dip down in pricing near the holidays. You can buy Samsung up to 30% cheaper around any holiday, especially Black Friday. 

Samsung has once again redefined technology in a dishwasher with the WaterWall and Zone Boost.  You can even control their best dishwashers remotely with an app.

In terms of service, both companies have higher service rates. This is a bigger problem for Samsung because most technicians are unfamiliar with some of their newer systems.

With any purchase, you need to know who would be servicing that product. This is crucial with brands like Samsung and LG.

Overall, both are great dishwashers on paper. Samsung will be cheaper around the holidays. It is worth a consideration, but Bosch is the safer decision.

Additional Resources

Get the Yale Dishwasher Buying Guide with features, specs, and inside tips to all the brands. Over 240,000 people have read and trusted a Yale Guide.

View our dishwasher buying guide

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WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Rick Medeiros

Rick Medeiros has over 10 years of appliances sales experience and is in the appliance sales department at Yale Appliance + Lighting. He enjoys travelling, live music and learning to play the guitar.

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A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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