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Café Vs. Samsung Double Oven Gas Slide-in Ranges (Reviews/Ratings/Prices)

Steve Sheinkopf  |  August 19, 2020  |  9 Min. Read

Slide-In Ranges  |  GE Cafe  |  Cooking  |  Samsung

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Two of the best gas ranges you can buy are Café Appliances, the CGS750P4MW2 and the Samsung NX58K9850SS (their better 60 model is not new and not as popular yet).

You may also consider a high powered professional (pro) range, but these two have total BTU output in most cases, plus better ovens and self-cleaning.

So this should be an easy comparison of burners, ovens, reliability, and prices.

But it's not.

These brands, and especially ovens, operate differently. How you use your oven will determine the better choice.

samsung-gas-slide-in-rangeSamsung Slide-In Gas Range With Flex Duo at Yale Appliance in Hanover

 

In this article, you will learn the technical specs of both products, their reliability, a comparison of the cooktop, range, and one last small but crucial variable.

In the end, you will know which gas range will be best for you.

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Samsung

samsung-kitchen-package-at-yale-appliance-in-hanover-1Samsung Kitchen Appliances at Yale Appliance in Hanover

 

Samsung is the number 1 preferred brand in the US. What is shocking is the exponential growth and the short time to be number 1

They leapfrogged every major company by promoting well-styled, fairly priced, and reliable (I will explain reliability later in detail) products.

Samsung is also innovative. For appliances, innovation can make your life easier. Their refrigerators with the ability to change from freezer to refrigerator are an example.

Other times, innovation can frustrate you as well. Products being too technical or too expensive will not deliver the expected results.

Let's take a look at their range. 

Samsung NX58K9850SS Slide-In Gas Range with Flex Duo - $2,969Samsung--Slide-In-Gas-Range-NX58K9850SS

The Samsung gas slide-in range with Flex Duo is both these categories of being helpful yet frustrating.

The "Flex" in Flex Duo is based on a Smart Divider inserted in the main oven cutting the oven in half.

Samsung had the foresight to place the two fan convection vertically instead of horizontally.

Each oven has convection. That's a good idea.

Samsung is now marketing two units, the NX, and NY. The NY is newer with an Air Fry featuring two hotter burners and a slightly larger oven by cutting the storage drawer.

Café Appliances

Cafe-Appliances-Yale-Appliance-in-HanoverCafé Appliances Kitchen Appliances at Yale Appliance in Hanover

 

The Café Appliances is the best of the GE lines. Of course, GE is not the GE you knew. It is now owned by Haier, a Chinese appliance only company.

Let's take a look at their range. 

Café Appliances CGS750P4MW2 Slide-In, Front Control Gas Range - $3,239

Cafe-30_-Slide-In-Front-Control-Gas-Double-Oven-with-Convection-Range

This line distinguishes itself by features but also style.

The Café Appliances slide-in gas range with double ovens has four styles: Mirrored, Black, White, and Stainless. 

It also has three accent packages: Stainless, Copper, and Brass. 

Cafe-Appliances-Gas-Range-StylesWhite, Black Stainless, and Stainless Finishes forCafé Appliances Gas Ranges

 

Copper and brass are great for traditional New England homes.

With style, two ovens, and six burners, this range is excellent, but a bit pricey.

Café Appliances CGS750P4MW2 Gas Range Video Review
 

Now let's compare. I will save the best for last to keep you in suspense, or you can just scroll down.

Café Appliances Vs. Samsung Gas Range Reliability

Gas Range Reliability For June 2019-July 2020

  Service Qty Shipped Qty Service Ratio
Bosch Benchmark 8 14 57.14%
BlueStar 9 18 50.00%
JennAir 83 263 31.56%
LG  3 12 25.00%
Blomberg 3 12 25.00%
KitchenAid 48 231 20.78%
Fisher & Paykel 3 19 15.79%
Bosch  33 241 13.69%
Café Appliances 9 81 11.11%
GE Profile 17 177 9.60%
Beko  1 11 9.09%
Samsung 76 1199 6.34%
Whirlpool 11 239 4.60%
GE 0 32 0.00%
Grand Total 304 2549 11.92%

It looks like Samsung is more reliable. However, you are comparing a portfolio of Samsung ranges against a six-burner, two oven range.

If we spliced out the basic appliances, the reliability is similar.

The experience when you do have an issue may not be.

Samsung has had explosive growth and has outgrown its support. So you could be waiting a while for repair.

GE has its own service department. It's better, depending on the tech in your area. Factory service is a mixed bag for every manufacturer and unfortunately, mostly bad.

Most manufacturers look at it as a cost center rather than a way to keep you happy and buying their products.

Customer retention is harder to measure and is most often overlooked by most brands and retailers.

Café Appliances Vs. Samsung Double Oven Gas Slide-in Ovens

Cafe-Appliances-Gas Range-Vs-Samsung

Cooktop Surface

I used to think four burners were enough. I can't remember when a normal family used more except on Thanksgiving and other holidays.

For both brands, it can be Thanksgiving every day. 

Samsung has the now-standard five burners with a griddle in the model.

NX58K9850SS-ControlsSamsung Gas Range Cooktop

 

Samsung's output is excellent as well, with 22,000 and 15,000 BTU power burners, a 10,000 griddle burner, a 9500, and a simmer at 5,000 BTU.

Their better series has a 23,000 and a 16,000 BTU along with the other three as well.

Café Appliances manages to have six burners on a 30-inch range with two power burners of 21,000 and 15,000 with a 12,000, 2 9,500, and a simmer at 5000 BTU.

Cafe-Appliances-Gas-Range-Cooktop-With-Griddle-IncludedCafé Appliances Gas Range Cooktop

 

You can boil quickly on two burners as well as simmer well on one burner on both ranges.

The output is not the reason to buy one or the other.

Oven

The oven is straightforward, or so you should think.

Café Appliances is the largest with two ovens. The bottom is convection.

Cafe-Appliances-Gas-Range-OvenCafé Appliances Double Oven Gas Range Interior

 

Samsung is twin convection with a slightly smaller capacity because of a storage drawer below.

_Samsung-flex-duo-range-interiorSamsung Gas Range With Flex Duo Interior

 

They have the advantage of splitting that bigger oven into two convection ovens or keeping it a large twin convection oven.

Unlike the GE, you don't have to bend in half to retrieve that Thanksgiving bird every holiday, because the storage drawer lifts the oven off the floor.

Normally you would have the six-burner Café with larger capacity and better style options against a more flexible, innovative dual convection concept with Samsung.

However, innovation can go two ways. It could make a produce better or make a produce worse. 

Reading the Owner Manual for the Samsung, specifically pages 24-25, I noticed a problem with the Flex Duo.

Look at this:

samsung-as-range-with-flex-duo-owners-manual-1

It turns out you can use both ovens for every mode simultaneously. But, what does that mean for you trying to cook?

With the broiler on the top when you split the oven, you scorch food on the top while undercooking on the bottom.

In our cookie test, you also cannot change or regulate the temperature below 350 degrees. So there are limitations on the whole Flex concept.

As we said before, it's innovative but a bit annoying, depending on how you cook.

Have questions? Click here to check out our Learning Center.

Which Gas Slide-In Range Should You Buy?

I still think these ranges should be considered. At this level, a pro range after their rebates can be considered, because the price is about the same.

Both have excellent output and thoughtful burner design.

Café Appliances has more capacity, one more burner, and style options, while Samsung is less expensive with a more innovative 2 in 1 oven.

But the real answer is how much you will use that second oven and will Samsung's limitations prohibit you from cooking in both ovens simultaneously.

So although both are good, the oven is your big question mark.

Additional Resources

Want to learn more about the latest gas ranges and technology? Read the Yale Gas Range Buying Guide with features, specs and detailed profiles of every major brand. Well over 800,000 people have downloaded a Yale Guide.

View our gas cooking buying guide

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WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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