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Yale Service Tip: Why Your Dryer Takes Too Long To Dry

Steve Sheinkopf  |  August 02, 2014  |  3 Min. Read

Dryers  |  Appliance Service  |  Appliance Repair

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We will perform well over 30,000 service calls this year. One of the more common yet avoidable complaints is dryers taking too long to dry.

Let's look at an example of a service call.

On inspection of the dryer our service technician George found the unit was running properly, cycling the gas valve regularly and heating up as it should.

He turned his attention to the venting of the dryer. Unobstructed air flow through the dryer is essential to drying clothes properly. The customer said that nobody had touched the venting so it shouldn’t be a problem.

dryer-vent-cloggedGeorge asked the customer to show him the external wall cap so he could test the airflow exiting the home.

Once outside he noticed that the house had been freshly painted and the painters had inadvertently painted the wall cap closed causing a restriction in the air flow. 

After carefully scraping away the dried paint and freeing the air flow the dryer worked properly and the drying time returned to normal.

Warning signs that your dryer is poorly vented include:

  • Excessive dry time – If your clothes take more than a single cycle or are taking longer and longer to dry.
  • Clothing is hot – Clothing is hot or damp at the end of the cycle or after a significant amount of time.
  • Dryer is hot – The top of your dryer feels hot to the touch. If it does stop the dryer and call Yale.
  • Lint outside the dryer – You notice substantial lint build up around the back and sides of the dryer.
  • Mold or mildew smell – You smell mold or mildew near the dryer.

Lint buildup in clothes dryers can cause fires

Fires can occur when lint builds up in the dryer or in the exhaust. Excessive lint buildup can block the flow of air, cause overheating and result in a fire in some dryers. To help prevent dryer fires:

  1. Clean the lint screen/filter before or after drying each load of laundry.
  2. Regularly inspect and clean the outdoor exhaust opening outside your home.
  3. Replace flexible plastic or foil, accordion-type ducting material with rigid or semi-rigid metal duct.
  4. Don’t dry items that have been previously cleaned or soaked with gasoline, cleaning solvents or other flammable substances.

If you unsure about drying time or efficiency, first check the venting. It can save you money and possibly much more.

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A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

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Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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