I look at lowering repairs and issues all the time. We manage this very closely. It actually starts in the warehouse where the products need to be handled properly. Then competent delivery and installation crews can also solve quite a few possible issues.
Topics: Wolf, Thermador, Miele, Bosch, Whirlpool, Frigidaire, Appliance Service, Appliance Repair, Electrolux, Maytag, Samsung, Most Reliable Appliances
French door is the most popular style of counter depth refrigerators. You have more actual refrigeration space than a side by side refrigerator. The French doors also do not swing out as much, and will not hit your kitchen island.
Topics: Appliance Service, Appliance Repair
The Yale Blog turned 9 this year. I started the blog in 2007, because one of my Canadian friends thought I should teach people how to buy more efficient products. So I did. I also learned people will buy more efficient products if there is a return on their initial investment.
Topics: Appliance Service, Appliance Repair
I read about appliance issues over the internet. No product seems immune. Even the best, state of the art products are mentioned with angst, it hit me over the 9 years of writing this blog especially reading the comments.
For example, a few years ago I wrote a comparison of Bosch vs. KitchenAid Dishwashers. Both are likable products. However, there must be 50 bad comments divided equally between both. You look at the blog comments and it seems like people are upset about the repair process with appliances, and for good reason.
I have come to this conclusion: Your new (or not old) appliances will not be repaired. I will tell you why and better yet how to avoid the situation as well as how to deal with a current repair issue.
Topics: Appliance Service
I look at this information all the time. How do we sell the more reliable brands, so you will be happier with the purchase and Yale as well?
If you look at last year’s most reliable list, our service percentages have decreased by almost 50% from 18% in the 2014 to 12.55% in 2015.
Topics: Wolf, Thermador, Miele, Bosch, Whirlpool, Frigidaire, Appliance Service, Appliance Repair, Electrolux, Maytag, Samsung
Two weeks ago, I wrote a post about appliance delivery. At that time, I mentioned delivery was the second biggest problem in the appliance industry, especially in vertical brownstone Boston.
Now its time for the undisputed number one…..appliance service. You should read this post before you buy a major appliance.
Topics: Appliance Service, Appliance Repair
We will perform well over 30,000 service calls this year. One of the more common yet avoidable complaints is dryers taking too long to dry.
Let's look at an example of a service call.
Topics: Dryers, Appliance Service, Appliance Repair
You bought a Bosch dishwasher. Now you have to clean the filter as part of routine maintenance. Your old dishwasher probably had a grinder, so it was filterless.
It's simple really. This quick video will show you how to clean the filter to ensure proper performance.
Topics: Appliance Service, Appliance Repair
I have been repairing appliances for 15 years. Cleaning a condenser bi-annually is the easiest and best preventative maintenance you can do for your Sub-Zero.
Topics: Appliance Service, Appliance Repair
At its height in the late 1980's - early 1990's, Maytag offered its iconic washer. A well manufactured machine that lasted, with an average life of 17-19 years. The machine was very simple, operating with knobs, buttons, belts and they were easily serviced.
Appliances now last about half that time for a variety of reasons.
Topics: Appliance Service, Appliance Repair
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