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The Samsung Chef Collection Professional Gas Range NX58M9960PM  (Reviews/Ratings/Prices)

Dan Gauvin  |  November 14, 2019  |  3 Min. Read

New Products  |  Professional Ranges  |  Ranges  |  Samsung

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Samsung  Chef Collection Pro Range Review

You have an interesting choice to make when buying a gas range.

Do you buy a high end gas slide-in like GE Café, Jenn-Air or Bosch with self cleaning, good controls, and a few high output burners?

Or do you buy a professional range with higher output, less controls, and oven functionality?

The Samsung Chef Collection professional range does not fit in either category as it is a bit of both.

In this article, you will learn about its burner output, simmering capabilities, and oven functionality. I will also show you the reliability of Samsung and all the other gas range brands including professional ranges. At the end of this article, you will know if this range is right for you and worth the purchase.

First, we will start with Samsung's Chef Collection.

The Origin Of Samsung's Chef Collection

Samsung's Chef Collection is their new professional appliance line with chef-inspired features. Samsung is now the most popular brand in the US despite just a relatively short time in the market. Their appliances are mostly medium to affordable luxury.

In 2016, Samsung purchased Dacor, a US-based family-owned company. Dacor was undercapitalized but had decent professional and built-in appliances. In other words, they had an entirely complementary portfolio and technology pedigree to Samsung.

Samsung relaunched the Dacor Modernist line. Take a look at Dacor's Modernist range:

Dacor-Modernist-Pro-48-inch-Range

Dacor Modernist Range

You may notice the Dacor Modernist range is identical looking to Samsung's Chef Collection Pro Gas range. What separates the two is the steam technology and the sizes available.

The Samsung NX58M996PM is only available in 30 inches. Dacor is currently available in 36 and 48 inches only.

Now, let's look at the new Samsung Chef Collection Pro Range. 

Samsung Chef Collection Professional Gas Range Review

Samsung NX58M9960PM - $3,869

Samsung-Chef-Collection-Pro-NX58M9960PM

Features:

  • Dual Convection 
  • Blue LED Illuminated Knobs
  • 22k Dual Power Burner
  • Bluetooth Connected
  • Fingerprint Resistant Finish
  • Soft Close Door
  • Gliding Rack
  • Wi-Fi Enabled

Key Features Of The Samsung NX58M9960PM Pro Range

Samsung has always produced an aesthetically beautiful product. The Samsung Chef Collection range is no exception.

The finish is visually appealing. It is black matte instead of stainless steel. Only Viking, La Cornue, and BlueStar offer custom color finishes in a professional range.

The only downside is most matte finishes can scratch revealing the shiny stainless-steel underneath.

Controls: I never write about knobs, but the light up blue knobs are beautiful. You want to turn this range on to use as a nightlight.

Samsung-Chef-Collection-Pro-NX58M9960PM-Knobs

Samsung Chef Collection Knobs

Samsung was the first to have a Wi-Fi enabled product. Many other brands such as Jenn Air, Thermador, GE Café & SKS have followed their lead.

The functionality is mostly for monitoring and diagnostics. You can turn the oven on and off as well as change temperature

It does have a cool Bluetooth interface and will automatically activate your Samsung hood when in use.

Cooktop: The top is powerful with a 22,000 BTU unit as well as two 15,000 BTU and a 5,000 BTU burner. 22,000 BTUs is hot and only BlueStar and Capital are hotter at 25,000 BTU with open, not sealed burners.

Samsung Chef Collection Pro Gas Range NX58M9960PM Cooktop (1)

Samsung Chef Collection Pro Range Cooktop

The only sealed burner with more output is the Viking Brigade at 23,000 BTU.

The total BTU is a bit less than Jenn-Air with two 20,000 BTU burners, a 15,000 BTU and 5,000 BTU simmer.

Simmer: This range actually offers 2 simmering burners. On the Dual Stacked 22000K burner, you can simmer as low as 750-800 degrees. On the smallest 5000K BTU burner is can get as low as between 500-550 degrees. This is another great feature this range offers.

Wolf has a three-stage simmer burner of 500 on three burners. Thermador has their 100 BTU intermittent simmer on two of their burners.

Oven: Samsung employs a two-fan system for dual convection. Most twin convection fans are side-by-side like Miele, Jenn-Air, and the Wolf dual fuel convection ranges.

Samsung Chef Collection Pro Gas Range NX58M9960PM Oven (1)

Samsung Chef Collection Pro Range Oven Interior

The Chef Collection is one on top of the other. That allows for excellent air flow and cooking temperature accuracy on all three racks.

You can have vegetables on the top rack, meat in the middle and even cookies on the bottom. The dual fans will allow for the air to flow and helps prevent the items pick up flavors of one another.

NX58M9960PM-Dual-Convection

Samsung Chef Collection Dual Convection

This range is similar to Samsung's Duo Flex oven. In that model, you can place a divider to convection cook two different items at the same time.

The Chef Collection does not have that capability (yet).

Samsung calls their oven “True Convection” which would indicate air is blown from the back rather than the bottom of the range. I am skeptical because only BlueStar and SKS have that functionality.

Broiler: The broiler is odd. On Dacors’ less expensive Heritage ranges, infrared burners are standard. The Chef collection range is a regular ceramic broiler.

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Infrared broilers are a direct heat source and sear way better. Ceramics spread the heat out into the air and not onto your food as well.

Sear burners on high-end grills are all infrared burners as an example.

BlueStar has an unbelievable hot, effective infrared at 1800 degrees. Wolf, Jenn-Air, and Thermador all have infrared as well.

Ceramic, in this case, is not as good.

Self-Cleaning: You would think almost every range would be self-cleaning after the year 2000.

However, Samsung, Thermador Pro Grand, Miele & Jenn-Air are the only companies offering self-cleaning in a professional all gas range. It is the standard in dual fuel ranges.

How Does The Samsung Chef Collection Pro Range Compare To Other Pro Ranges?

With the Samsung Chef Collection pro range priced at $3,869 with self-cleaning, the only truly comparable range is the Jenn-Air at $4,599 with a 1,000.00 credit towards other Jenn-Air appliances.

Thermador has a better simmer, but no self-cleaning at $5,499 with a 1399.00 credit towards dishwasher. Below, we compared a few specifications between the Samsung, Jenn-Air, and Thermador professional ranges. 

Samsung Chef Collection Vs. Jenn-Air Rise And Noir Professional Ranges

  Samsung Chef Collection Pro Range Jenn Air Pro-Rise/Noir Pro Ranges
Price $3,999.99 $4,599.99
Max BTU Burner 22,000 K 20,000 K
Low Simmer 500 BTU as low as 1000 BTU
Griddle Option No no
Grill Option No no
Wok Option Yes no
Broiler yes Yes
Burner Style Sealed sealed
Color Options Stainless/black stainless Stainless steel
Convection Dual Convection Dual Convection
Full Sheet Pan No No
Glide Racks 1 3
Remote Access Yes Yes
Self Cleaning Yes Yes
Temperature Probe yes Yes
Backlit Knobs Yes No
Oven Light Yes Yes
Dishwasher Safe Grates Yes Yes
Sabbath Mode No Yes

Samsung Chef Collection Vs. Thermador Pro Harmony Professional Ranges

  Samsung Chef Collection Pro Range Thermador Pro Harmony Range 
  3999.99 5499.99
Max BTU Burner 22000 18,000
Low Simmer 500 BTU as low as 375 BTU
Griddle Option No No
Grill Option No No
Wok Option Yes No
Broiler Yes Yes
Burner Style Sealed Sealed
Color Options Stainless / Black Stainless Stainless Steel
Convection Standard Standard
Full Sheet Pan No No
Glide Racks 1 3
Remote Access Yes No
Self Cleaning Yes No
Temperature Probe yes Yes
Backlit Knobs Yes No
Oven Light Yes Yes
Dishwasher Safe Grates Yes Yes
Timer No No
Sabbath Mode No Yes

Who Is the Samsung Chef Collection Pro Range For?

As a former culinary professional, I feel this range for the casual, not fancy home cook that feeds the family. Great if you enjoy cooking but don’t need all the extras.

It’s very simple to use as it has knob controls and no electronics. The wok feature allows you to produce great stir fried foods with high heat.

It checks a ton of boxes for features. You have 3 super hot burners at 15,000 BTU or more. It is twin convection for even cooking and is self cleaning as well.

It is also price competitive to Jenn-Air and Thermador after their rebates.

Who is the Samsung Chef Collection Pro Range Not For?

This depends.

If you like to bake, any gas stove is inferior to the drier, more precise electric heat. BlueStar has significantly more output if you need that.

Others like Wolf and Thermador offer better simmers. Miele, GE Café, and pretty much every other range has more controls than the Samsung.

Is Samsung A Reliable Appliance Brand?

Based on our 34,687 service calls logged in 2018, Samsung is reliable compared to most competitive brands.

Here is the breakdown of our sold Samsung Appliances and the number serviced within the first year for 2019.

Most Reliable Gas Ranges For 2019

  Service Qty Shipped Qty Service Ratio
Whirlpool 13 465 2.80 %
Signature Kitchen Suite 1 28 3.57 %
Amana 2 46 4.35 %
Samsung 52 944 5.51 %
LG 3 51 5.88 %
Premier 9 52 17.31 %
Bosch 44 227 19.38 %
KitchenAid 65 311 20.90 %
Bosch Benchmark 10 35 28.57 %
Jenn-Air 134 418 32.06 %
BlueStar 13 30 43.33 %
Blomberg 19 25 76.00 %
Grand Total 383 2678 14.30 %

Most Reliable Professional Gas Ranges For 2019

  Service Qty Shipped Qty Service Ratio
Samsung Chef Collection 0 1 0.00 %
Fisher & Paykel 2 10 20.00 %
Bertazzoni 3 14 21.43 %
Thermador 85 346 24.57 %
Jenn-Air 36 138 26.09 %
Wolf 75 278 26.98 %
Miele 10 20 50.00 %
La Cornue 1 2 50.00 %
BlueStar 20 36 55.56 %
Grand Total 232 845 27.46 %

It is the number 3 most reliable product line despite selling highly serviced, technical products like refrigerators. But if you check quantity sold compared to the top 2, it is by far our most reliable.

The brand is very reliable. However, there can be a lack of service when there are issues depending on where you buy this range. (we service what we sell).

You would expect concierge service with higher brands but with Samsung, their explosive growth has strained their ability to fix problems. Then again concierge service is limited even for the best brands.

You should investigate who will be fixing your Samsung appliances or any other range before you buy one. 

Should You Buy The Samsung Chef Collection Pro Range?

First, you have to admire a company debuting this caliber product after less than two years. The speed of development is incredible. Most companies have a 5-10-year product development cycle.

There is a ton to like in this product.

Visually it is spectacular. The finish and the knobs are the best looking in the market. You will see their Wi-Fi technology evolves to be more functional. The knobs have LED backlit lighting.

However, the rest of the range is decent, but not overwhelmingly compelling. It also depends on how you cook.

Personally, I really like this range and would put it in my home. I spent years cooking in commercial and fast paced kitchens. The range is easy to use and easy to keep clean. The dual convection fans for great roasting and it helps with baking.

Another intangible is product service. Responding to issues is the Achilles Heel of the high-end appliance product category.

You should know who will be fixing this range (or any other range) before you buy.

Overall, the Samsung Chef Collection Pro Range is an interesting product to consider. It is good but not the best at every function. There are other products to consider especially in broiling and simmering.

However, it does combine high output with dual convection and self cleaning at a more attractive price than almost every other range.

Additional Resources

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WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Dan Gauvin

Dan Gauvin is an Appliance Sales Consultant at Yale Appliance in Framingham. He has over 20 years of experience in the food and beverage industry from steadily working up from Chef and General Manager to Multi-Unit Manager. Craving new growth and challenges, Dan brought his talents to Yale in May of 2018. He uses his knowledge from his previous career to help his customers make the best choices. He is a crazy Boston sports fan and shares that passion with his family of seven. Pizza, great beer, burgers, and fresh food are his true loves in life.

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A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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