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Samsung Vs. LG French Door Counter Depth Refrigerators (Reviews/Ratings/Prices)

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Counter-Depth-French-Door-Refrigerators-at-Yale-Appliance-(1)-(1)

When you shopped last for a refrigerator, you probably bought a Whirlpool, GE, Frigidaire, Maytag, JennAir, or KitchenAid refrigerator.

Now, refrigerators generally come in 3 different implementations; integrated, full depth, and counter depth.

Integrated means it's built-in or connected to cabinetry. Full depth is a freestanding fridge that protrudes 8-10" from a standard 24-inch cabinet. Counter-depth means that the box of the fridge is 24 inches, and only the door and the handles will protrude from a standard 24-inch cabinet.

Counter-depth refrigeration is one of the most favored types of refrigeration sold, and LG and Samsung are the two most popular counter depth refrigerator brands.

These companies are rival Korean companies but are so similar. Both compete and promote the same way.

Both LG and Samsung use design and technology before any other company.

They are extremely likable, cutting edge products. However, I would be careful before you buy either brand. There are some questions to ask before you buy either.

In this article, we will look at both companies' popular features, then look at unique products from both products. I will show what is better to buy in Black Steel based on a scratch test.

You will also learn the reliability of both brands based on actual service calls.

In the end, you will know which brand (if either) may be right for you.

Let's look at some different models and features.

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Samsung

samsung-kitchen2

Samsung has been making appliances since the late 1960s.

In a very short period, Samsung has become the number 1 selling line of appliances in the US. Amazingly, they surpassed Whirlpool in such a brief period. They design beautiful equipment and are technology forward.

Samsung French Door Counter Depth Refrigerator RF18HFENBSR - $999

samsung RF18HFENBSR refrigerator

Features

  • Counter depth - sleek design adds style and allows for more workable space
  • 18 cu. Ft. capacity - spacious fridge provides food storage flexibility
  • Twin cooling system ® - keeps perishable fruits and vegetables fresher
  • The automatic ice maker in the freezer
  • Twin crisper drawers
  • LED lights

The special part of the refrigerator is the size. It fits a 33-inch cabinet. Every other counter depth refrigerator is 36 inches width.

Although 36 inches is the most popular by far, 33-inch widths are common in smaller kitchens.

LG does not manufacture a 33 inch counter depth. Most companies do not either. GE and Fisher & Paykel have products but are $300-800 high than Samsung.

This may be the most basic of the products on this list, but it's the most popular by far. It keeps food fresher with its twin cooling system.

The twin crisper drawers for fruits and vegetables and LED lights will give a bright, long-lasting light.

Samsung Counter Depth Family Hub Refrigerator RF22N9781SR - $3,099

RF22N9781SR

Features: 

  • Food Management - Create shopping lists and see inside from anywhere with 3 built-in cameras
  • Family Connection - Calendars, notes and photo sharing

The Samsung Family Hub refrigerator can be personalized, and you can access the internet and stream music. You can also monitor other devices like your baby monitor or see who is at your front door right on the refrigerator.

As far as the refrigerator function, you can look inside through an app. If you are shopping for food, you will know how many bottles of mustard you have and not buy a 4th (I have three as I write this).

The Samsung Counter Depth Family Hub Refrigerator [VIDEO]

 

LG 

LG-kitchen-most-reliable-2017

LG was the first manufacturer with a internet-ready refrigerator. It had a TV, camera and could play music. The refrigerator never sold well, because, in 2003, people either weren't ready for it or didn't understand it.

Flash forward 16 years, now you are controlling your thermostat on your phone or perhaps monitoring your house.

The technology doesn't seem as intimidating, and the prices are also less expensive with cheaper, more abundant technology.

LG Counter Depth InstaView Refrigerator LRFVC2406D -

$3,332

LG InstaView Counter Depth Refrigerator LRFVC2406D

Features: 

  • 24 cu. ft. Capacity
  • InstaView™ Door-in-Door® with adjustable bin
  • Dual Ice maker with Craft Ice™
  • Tall Ice & Water Dispenser® with Measured Fill
  • Innovative Cooling Features
  • CoolGuard™
  • Stainless Steel Black Stainless Steel

I have never seen this model, but it showcases most of LG's unique features.

The Instaview door is a glass panel. Tap it twice, and you can see into the refrigerator. I open my refrigerator and stare, but the look of the panel is different.

LG Instaview Refrigerator

LG Counter Depth InstaView Refrigerator 

LG offers two ice makers as well in some of their models. You have more ice for parties or whenever needed.

You can also dispense water from the dispenser from 4 pre-measured levels 4, 8, 16 and 32 ounces.

This model also has Craft Ice. Have you ever walked into a high-end bar and seen these big ice cubes in certain drinks like whiskey and other call brands.

They are heavy with a round shape, so they do not dissolve quickly. You taste more whiskey and less water from melting ice.

You may have to replace your filter religiously because Craft Ice implies clear ice with no impurities.

LG Signature Counter Depth Refrigerator LUPXC2386N -

$6,519

LG Signature Counter Depth Refrigerator LUPXC2386N

Features:

  • LG SIGNATURE
  • InstaView™ Door-in-Door®
  • Auto Open Door™
  • Textured Steel™ Finish
  • Fresh Filter
  • Custom Chill™

And now for something different. Many appliances are going from you, pulling a door to pushing a door.

Thermador has it in its built-in Freedom line of refrigerators. You can knock to open a Miele dishwasher as another example.

It's a good idea. Think about it. If your hands are full, you can push a door open. You can keep your hands on that tray and easily access your refrigerator.

This LG Signature uses light at the bottom of the refrigerator. Place your foot in the beam of light, and the refrigerator opens automatically.

This counter depth refrigerator is also all stainless on the sides. It will look good even as a standalone because it doesn't have black textured sides.

Samsung Vs. LG Counter Depth Refrigerators

As I said in the beginning, these companies and many of the products are similar. Let's take a look.

Features

  • Two Evaporators - Until Bosch recently debuted their two compressor models, twin evaporators were the best way to keep food fresher for a longer period.
    Instead of moist and warmer air of your refrigerator circulating through your drier, colder freezer, both LG and Samsung keep the air in the same compartment with individual evaporators. The odors and tastes from the fridge will not end up in your freezer. 
  • Three Zones - Both refrigerators have drawers and compartments with the ability to change from freezer to refrigerator. It's convenient if you need an extra refrigerator space for a party.
  • Stainless Back Walls (on some models) - You are starting to see more stainless on the inside of refrigerators in some brands. Stainless absorbs cold quicker more thoroughly than plastic. You want to put your milk and juices against stainless for a faster cold.
  • Wi-Fi - Both have Wi-Fi and the ability to control the temperature and diagnostics remotely. Samsung has the Family Hub, which allows you to look inside the refrigerator.
  • Food Showcase - Both companies have the door within a door, so you can open the fridge without opening the whole refrigerator to access juices and condiments.

Style

  • Multi Configurations - Whereas most companies have side-by-side and a French door only in counter depth, LG and Samsung have French Door, side by side, four-door, and door with two drawer models.
  • Black Stainless Steel Finish - Black steel has become the rage in kitchen design. It's different than stainless with its darker hue. If you are sick of stainless, it's an option.

Samsung-Black-Stainless-Stell-Kitchen-Package

  • Now the bad part - Black stainless is an oxidized coating on both LG and Samsung. If you scratch off the black, it reveals the shinier stainless underneath.
    It is also impossible to repair. Based on our scratch tests, Samsung is more scratch-resistant than the LG. Black Stainless is a nice finish, but with kids, it may not be your best option.

Service and Repair

Both companies have become popular, and they have outstripped their ability to service problems in certain areas.

Based on our repair stats, LG is a bit better. However, we did not sell as many as Samsung by a 12-1 ratio, so it's hard to know.

Most Reliable Counter Depth Refrigerators For 2019

  Service Qty Shipped Qty Service Ratio
Signature Kitchen Suite 2 33 6.06 %
LG Electronics 6 71 8.45 %
Samsung 133 1051 12.65 %
Fisher & Paykel 41 261 15.71 %
Whirlpool 7 44 15.91 %
Maytag 1 5 20.00 %
BlueStar 3 14 21.43 %
Bosch Appliances 105 408 25.74 %
Jenn-Air 270 780 34.62 %
Liebherr 6 15 40.00 %
Amana 3 7 42.86 %
Kitchenaid 152 334 45.51 %
Blomberg 25 30 83.33 %
Grand Total 807 3062 26.36 %

They both are well below the average in terms of at least initial quality.

However, both companies have problems in certain areas when there are problems. Their problem is keeping up with their popularity.

At 8 and 12% repair rate with millions sold, there are lots of problems. Many repair agencies do not work on either brand, because they do not sell LG or Samsung.

So be careful and inquire before you buy.

Promotions and Value

Samsung-Appliance-Packages-at-Yale-Appliance-in-Framingham

Samsung Kitchen Packages At Yale Appliance In Framingham 

Both companies promote the same. Every holiday, there is a promotion, especially Black Friday, Presidents' Day, Memorial Day, Labor Day, and July 4th.

You can save 10-35% on those days. Some products even have steeper discounts, so it pays to wait.

Should You Buy A LG Or Samsung Counter Depth Refrigerator?

I have shown you some more cutting edge products you probably will not consider. Most people buy the straight French door counter depth.

I would say buy whichever is cheaper or better repaired in your area because the products are so similar.

However, Samsung outsells LG by a wide margin for other reasons.

First, they have more models available at low prices in three and four doors than LG.

Also, Samsung has better ranges than LG at this writing, so people pick Samsung to coordinate their kitchens.

In straight French doors, choose the best price. Samsung has the edge on most of the other refrigerators.

Additional Resources

Download the Yale Counter Depth Refrigerator Buying Guide with features, specs, and inside buying tips for regular, pro, and integrated counter depth refrigerators. Well over 620,000 people have read a Yale Guide.

View our counter depth refrigerator buying guide

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WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Todd Rourke

Todd Rourke is a Sales Consultant for Yale Appliance + Lighting. He has worked in sales for over 17 years. He loves putting dream kitchens together for his customers. In his free time, Todd is a musician and an avid bass fisherman and prefers the Lakes Region in NH. Mainly, he is a Dadda to his 2 beautiful daughters and a housekeeper to his beautiful wife. They take up most of his free time nowadays, but he wouldn’t have it any other way. HelloFresh and Blue Apron have saved his nights! Todd loves the outdoors and anything lighthearted and silly.

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A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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