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Samsung vs. KitchenAid Counter Depth Refrigerators (Review / Ratings / Prices)

November 6th, 2018 | 4 min. read

By Kenny Keefe


Counter depth refrigerators are the best and least expensive way to improve the overall look of your kitchen.

If you are narrowing down your decision between brands, then KitchenAid and Samsung is a valid comparison (kudos).

However, these companies and their products could not be more different.

The major differences between Samsung and KitchenAid Counter Depth Refrigerators are their features including:

  • Twin Cooling
  • Metal Cooling
  • FlexZone

In this article, we’ll go into depth about their major differences, compare KitchenAid’s and Samsung's counter-depth refrigerators, as well as cover their features, reliability, and technology.

You will also learn when to buy for the best price (manufacturers hate this, and yes, I know you are reading), the tariff implications for both companies, and what is easier to fix.


KitchenAid was established in 1919 and is one of the most well-known American-made appliance brands. They are part of the Whirlpool Corporation which also includes Whirlpool, Maytag, Amana, and Jenn-Air.

KitchenAid and Jenn-Air are the premium appliance lines of Whirlpool with a whole suite of matching products and promotional rebates.

KitchenAid Counter Depth Refrigerator KRFC302 Features

KitchenAid KRFC302ESS - $3,059



  • 22 cu. ft. Counter-Depth Design
  • Extend Fresh Temperature Management System
  • Interior Water Dispenser
  • Professionally-Inspired Design
  • Humidity-Controlled Crispers
  • Fresh chill Temperature-Controlled Full-Width Pantry
  • Pull-Out Tri-Level Freezer Drawer
  • LED Lighting
  • Automatic Ice Maker
  • Metallic Accents on Shelf Trim
  • Max Cool- automatically adjusts the temperature in the refrigerator and freezer to the lowest setting when appropriate
  • Metal Wine Rack


In a very short period of time, Samsung has become the number one sold brand in the US. You may know Samsung for their phones or televisions, but Samsung is also a huge multinational technology company.

They were the first to incorporate technology into their appliances. They were also the first to aggressively promote products around the holidays changing the landscape of how and when you should buy appliances...more about that later.

Samsung Counter Depth Refrigerator RF22KREDBSR Features

Samsung RF22KREDBSR - $2,299



  • 22 cu. ft. Counter-Depth Design
  • Food Showcase Door with Metal Cooling
  • FlexZone Drawer with Metal Cooling
  • Ice Master
  • LED Lighting
  • Adjustable Shelves
  • LED Display with Water and Ice Dispenser
  • Power Freeze and Power Cool-Easily drop the temperature in each compartment within minutes with the push of a button

Samsung vs. KitchenAid Counter Depth Refrigerators

First, they are similarly priced and have the same cubic footage. Samsung has the dispenser for ice and water on the door. KitchenAid has an internal water dispenser.

Samsung offers way more in terms of features. Samsung has the following advantages compare to KitchenAid:

Samsung RF22KRED - The Best Value in French Door Refrigeration?


Showcase Door (Door N Door)

The two-door refrigerator door allows you to access your juices and milk on the door’s separate compartment without having to open the door itself. It’s nice for the kids so they don’t rummage through your refrigerator.

Samsung RF28JBEDBSR with front showcase and drawersShowcase Door and Metal Cooling

Metal Cooling

Metal absorbs the cold better than plastic, so food placed next to it becomes colder, faster. Samsung has metal on the refrigerator door and drawer.


Samsung Counter Depth French Door Refrigerator RF22KREDBSR_Top_View_Flex_Zone_Drawer-Open

Samsung FlexZone Drawer

You can convert this drawer to be a refrigerator or freezer for parties or storage. It’s also another great place to store milk, juice, and yogurt for kids.

These are interesting features, but probably not compelling by themselves. Let’s look at price and reliability.

Twin Cooling

Samsung has two evaporators so the cooler, moister air does not commingle with the drier colder air of the freezer.

Tastes and odors also do not transfer, so your fresh fish won’t be tasted in your ice cream.

Frequently Asked Questions

When Do You Buy Either Samsung Or KitchenAid Appliances?

First, you should buy your appliances around promotional holidays like Black Friday, Labor Day, Memorial Day, President’s Day, and Independence Day.

You will save 10-35% around these days depending on the manufacturer, so check prices then.

You need a refrigerator more immediately, but it’s worth the wait if you can.

Are Samsung and KitchenAid Appliance Prices Affected by The New Tariff Implications?

Samsung has been affected by dumping tariffs but on laundry, not refrigeration. There is confusion about this, but the dumping tariffs affect only Samsung laundry products.

Every appliance company, however, has been affected by tariffs on foreign steel of 25% and aluminum of 10%.

The Whirlpool Corporation overall (including KitchenAid) has been much more affected by these metal tariffs.

Their stock price has dropped by 50% since the tariffs were announced due to ongoing disputes with their steel vendors.

You should be concerned with the availability of most brands as they figure out who their steel suppliers will be.

Buy in stock products from local warehouses as best you can to guarantee shipment when you need it.

Lead times of 3-4 months are normal for an industry once known for immediate shipping. So, plan your purchases as best you can.

Which Counter Depth Refrigerators Are the Most Reliable?

Most Reliable Counter Depth Refrigerators for 2017-2018


Service Qty 

Shipped Qty 

Service Ratio 

Electrolux Icon 



100.00 % 

General Electric 



100.00 % 




53.85 % 




50.00 % 

Frigidaire Gallery 



37.72 % 

LG Electronics 



33.33 % 




27.00 % 

Fisher & Paykel 



20.59 % 




20.08 % 

Frigidaire Professional 



19.80 % 

Bosch Appliances 



17.61 % 




15.08 % 




9.52 % 




0.00 % 

You would think Samsung would have a higher rate especially with the dispenser, but it’s the best refrigerator brand for reliability.

That’s good news.

However, at 16% repair, you will need to know who will be fixing your new appliances before you buy them.

Which Counter Depth Refrigerator is Easier to Fix?

We logged 30,761 service calls last year and serviced both Samsung and KitchenAid Appliances. I can tell you definitively, one is not any harder to fix than the other.

Samsung has fewer service agents and, in some areas, cannot keep up with their explosive growth. You should definitely find out who is available to repair both brands before you buy.

Which Counter Depth Refrigerator Do I Buy?

This is a complicated answer.

Samsung has a more reliable and feature-oriented product without question.

However, prices do change, especially around promotional holidays.

If you are in an area without a Samsung service agent, then the repair will be a problem.

Both brands will require service eventually, however. KitchenAid will need to be repaired more on average.

Of course, availability due to tariffs is another consideration. Both companies, especially KitchenAid, are struggling to find a US-based source for steel and aluminum

You need to factor all these elements, timing, tariffs, availability, and repair along with features before you purchase either brand.

Additional Resources

Want to learn more about Refrigerators? Get the Yale Refrigerator Buying Guide with features, specs and detailed descriptions of every refrigerator available. Well over 385,000 people have read a Yale Guide.

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Kenny Keefe

Kenny Keefe is an appliance sales consultant at Yale Appliance. Prior to working at Yale, he spent 10 years as a Golf Professional. Since becoming a team member here in 2014, his passion, drive, and pursuit to exceed customers’ expectations has made him a valuable asset to Yale. During his free time, he enjoys traveling, golfing, cooking, and keeping active.

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A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.