Skip to main content

Most Reliable Integrated Refrigerators (Reviews/Ratings)

March 13th, 2014 | 1 min. read

By Steve Sheinkopf

Service has become an important part of the appliance business. Service calls now average 20-25% within the first year as an industry.

Last year, I wrote the Most Reliable and Least Reliable Brands, but people wanted breakdowns by product type.

This is our fifth post by product type. Here are the other articles in our Most Reliable Brands series.

What is an Integrated Refrigerator?

Integrated is the shallowest of the counter depth refrigerators. It is designed to fit within a 24 inch cabinet whereas the door and handle of the professional and regular counter depths will protrude. We cover the differences in our Counter Depth Refrigerator Buyers Guide.


How We Rate Reliability

We log a call anytime a technician is dispatched. There are two service techs in our call center so we try to mitigate any customer education calls before sending a technician out. The service rate is determined by products sold divided by actual service calls. There is no other way to determine reliability.

The Most Reliable Integrated Refrigerators

The average of the appliance industry is 20-25%. Integrated is slightly higher than the industry at about 27% service within a year. Integrated refrigerators are incredibly difficult to install. That may account for part of the issues.


13 Sold / 4 Repaired - 30.77%

I like the company and especially the lower prices for
integrated and built-in products. Their reliability can improve.

Shown: Liebherr CS2062



43 Sold / 13 Repaired - 30.23%

They are reintroducing a whole new line now including much
easier to install panelling. Should help.

Shown: Sub-Zero BI-30US


90 Sold / 23 Repaired - 23.56%

Shown: Thermador T36IT800NP



27 Sold / 3 Repaired - 11.11%

Miele and Thermador are really hard to figure
out because they are manufactured in the same facility.

Shown: Miele KF1811VI

Related Articles

Additional Resources

Download the Yale Counter Depth Refrigerator Buyers Guide with features, specs and inside buying tips to integrated, professional and regular counter depth refrigerators. Over 50,000 people have read a Yale Guide.

View our counter depth refrigerator buying guide

Why Should You Trust Us?

It seems that every appliance review has nothing but glowing comments about almost every product, yet you read customer reviews and they are almost universally bad.

We are here to fill in the disconnect. We'll give you the best features, and the drawbacks as well, including reliability based on over 37,000 calls performed by our service team just last year. Our goal is to give you ALL the information so you know what's right for you.

Please consider subscribing or adding to the conversation in the comments below. We appreciate you stopping by.

Steve Sheinkopf

Steve Sheinkopf is the third-generation CEO of Yale Appliance and a lifelong Bostonian. He has over 38 years of experience in the appliance industry, and he is a trusted source of information for consumers on how to buy and repair appliances.

Steve has also been featured in numerous publications, including the New York Times, Consumer Reports, The Boston Globe, Bloomberg Radio, the New York Post, The Wall Street Journal, and Entrepreneur, for his knowledge of how to buy appliances and appliance repair.

Steve is passionate about helping consumers find the best appliances for their needs, and he is always happy to answer questions and provide advice. He is a valuable resource for consumers who are looking for information on appliance buying, repair, and maintenance.

Despite being the worst goalie in history, Steve is a fan of the Bruins and college hockey, loves to read, and is a Peloton biker. The love of his life is his daughter, Sophie.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.