Service has become an important part of the appliance business. Service calls now average 20-25% within the first year as an industry.
Last year, I wrote the Most Reliable and Least Reliable Brands, but people wanted breakdowns by product type.
This is our fifth post by product type. Here are the other articles in our Most Reliable Brands series.
What is an Integrated Refrigerator?
Integrated is the shallowest of the counter depth refrigerators. It is designed to fit within a 24 inch cabinet whereas the door and handle of the professional and regular counter depths will protrude. We cover the differences in our Counter Depth Refrigerator Buyers Guide.
How We Rate Reliability
We log a call anytime a technician is dispatched. There are two service techs in our call center so we try to mitigate any customer education calls before sending a technician out. The service rate is determined by products sold divided by actual service calls. There is no other way to determine reliability.
The Most Reliable Integrated Refrigerators
The average of the appliance industry is 20-25%. Integrated is slightly higher than the industry at about 27% service within a year. Integrated refrigerators are incredibly difficult to install. That may account for part of the issues.
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Liebherr 13 Sold / 4 Repaired - 30.77% I like the company and especially the lower prices for Shown: Liebherr CS2062 |
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Sub-Zero 43 Sold / 13 Repaired - 30.23% They are reintroducing a whole new line now including much Shown: Sub-Zero BI-30US |
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Thermador 90 Sold / 23 Repaired - 23.56% Shown: Thermador T36IT800NP |
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Miele 27 Sold / 3 Repaired - 11.11% Miele and Thermador are really hard to figure Shown: Miele KF1811VI |
Related Articles
Additional Resources
Download the Yale Counter Depth Refrigerator Buyers Guide with features, specs and inside buying tips to integrated, professional and regular counter depth refrigerators. Over 50,000 people have read a Yale Guide.
