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Review of Fisher & Paykel DishDrawer DD24DAX8 (Ratings/Prices)

Danny Nguyen  |  October 26, 2015  |  3 Min. Read

Dishwashers  |  Fisher Paykel

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Take a look at these dishwashers. See anything different?

Yale dishwashers

You are looking at the truly novel Fisher & Paykel double drawer dishwasher (far left). It looks cool and is convenient with the drawer at waist level. But is it worth buying?

We will look at the company, the product and then review it at the end. I have perspective, because I used to own one of the earlier models.

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Fisher & Paykel

Fisher & Paykel is based in New Zealand since 1934. Their first product was a refrigerator through a partnership with Crosley and later Kelvinator. In the 1950's, they invested in technology to differentiate themselves from other brands.

Today, Fisher & Paykel is the most unique appliance company on the market.

The DishDrawer™

However, Fisher & Paykel made a name for themselves in 1997 at a trade show in the U.S. They introduced the first double drawer dishwasher. It was the most innovative at the time and featured a detachable DC motor, which could be completely removed for service.

The main attraction was its uniqueness, but like most new products it had service issues. There have now been 8 different design changes. As of 2014, the product was tied with Bosch as the second most reliable after Miele.

Fisher & Paykel DishDrawer Dishwasher DD24DAX8 - $1,299

Fisher Paykel DishDrawers DD24DAX8Features:

  • 9 Wash Options (Rinse; Fast Eco; Fast; Delicate Eco; Delicate; Normal Eco; Normal; Heavy Eco; Heavy)
  • 14 Place Settings
  • SmartDrive Technology
  • Independent drawers (different wash cycles can operate simultaneously)
  • 2.4 gallons per draw usage Single Control panel – Easier to operate
  • 3 years warranty – Parts + Labor (must register serial online)
  • EnergyStar Rated

Style

The biggest change is the aesthetic. Fisher & Paykel is going with a singular control panel for a better fit and finish as well as one less part to break.

Fisher Paykel DishDrawers DD24DAX8 control panel

Technology

A fan assist drying in front of the unit which pulls ambient air out of the unit for an effective and extremely efficient drying cycle.

The SmartDrive technology is a new brush-less DC motor that acts as a wash pump and drain pump, which means less moving parts and greater reliability.

Energy

The Fisher & Paykel DishDrawer barely uses 276 kwh/yr or about $33 a year to operate (based on using 4 wash loads a week). Each drawer uses as little as 2.4g per drawer.

Normal cycle duration is 128 minutes, but a fast cycle can be as quick as 55 minutes.

Capacity 

Bigger families (4+) will not benefit from the DishDrawer. Each drawer will not hold enough for family capacity. You will need to use both drawers. Smaller family or emptynester household will certainly take advantage of the dish drawers.

Fisher Paykel DishDrawers DD24DAX8 interior

Duration

Why does an energy efficient dishwasher take 2-3 hours to wash? Well, dishwashers have smaller pumps and lower spray volume than the older dishwashers. Longer cycle times, coupled with enzyme detergents to dissolve food soils, are required to maintain cleaning performance.

Smaller pumps and less aggressive spray is also a factor in promoting quiet operation. Even with longer operating times, less energy is used than older units.

Final Thoughts

Fisher & Paykel's main issue for years was reliability. Over the last few years, they have dramatically reduced incidents of service. Fisher & Paykel is also now warrantying the product for three years. 

I think Fisher & Paykel DishDrawers have a good niche in this market. If they can keep their service record low, you should certainly consider the DishDrawer. Sometimes it is nice having a unique product in your kitchen.

Additional Resources

Read our Dishwasher Buying Guide for features, specs and inside tips on all brands of dishwashers. Over 110,000 people have already read a Yale guide.

View our dishwasher buying guide

 

WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Danny Nguyen

Danny Nguyen is an Appliance Sales Consultant at Yale Appliance + Lighting. Danny has completed 2 half marathons and enjoys spending time travelling and snowboarding.

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A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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