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Should You Fix Your Dishwasher? (Costs/Reviews)

Tim Willis  |  September 07, 2015  |  5 Min. Read

Dishwashers  |  Appliance Repair

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We are starting to publish answers to questions about service issues.

Many people ask whether they should fix or replace an older appliance and our service techs will be answering the question by product type.

Basic Dishwasher Operation

Dishwashers are rather simple from a service aspect: they fill, wash, drain and heat, so the issues should be simple to diagnose. Dishwashers operate accordingly:

  • Drain: 15-30 seconds to drain any residual water
  • Fill: Fill with replacement water for 90 seconds
  • Wash: Circulation motor will operate for 12-15 minutes and will repeat up to 8 times in a normal cycle
  • Heat: Usually the heating element will activate in the last 6 cycles

Prior to service

Dishwasher Troubleshooting

Time to Service

Dishwashers in need of door latch, drain pumps, fill valves, door seals, soap dispensers, pressure switches are all generally worth repairing.

Control panels are worth an estimate depending on the dishwasher.

Schedule Appliance Repair

Time for new purchase

Circulation pumps and motors are expensive and usually not worth repairing. Most wash motors/electronics (out of warranty) generally can exceed $400-$600 with trip, labor, and parts costs. So do not spend money on a repair to any major part of a dishwasher.

Short on time? Get our free Dishwasher Buying GuideLearn More

New dishwashers have remained steady or even decreased in costs, whereas parts and service have increased over the last decade.

Appliances now have an average life of 6-10 years down from 8-12. New energy efficient technology and the outsourcing of parts has increased cost of servicing an appliance and decreased the average lifespan.

Browse Dishwasher Selection

Additional Resources

Considering a new dishwasher? Read the Yale Dishwasher Buyers Guide with comparisons of all the major brands.

View our dishwasher buying guide


A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Tim Willis

Tim Willis has over 10 years experience as an Appliance Repair Technician with Yale. He likes paintball, cruising and gaming and also claims to not have used an alarm clock in seven years.

Read more about Tim here.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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