Dacor vs. Viking Appliances (Reviews/Ratings/Prices)

Steve Sheinkopf  |  October 07, 2014  |  3 Min. Read

Viking  |  Dacor

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We recently stopped carrying Viking as of May 2014. Technically, they pulled the line from us after a 85% drop in sales. I couldn’t sell it, because the line has service issues.

With 21 service techs on the road, feedback is immediate at Yale. I hope new owner Middleby can turn it around, but that can not happen any time soon.

Interestingly enough, we are now carrying Dacor, so I thought it would be interesting comparing the two.

Dacor

Dacor is a third generation family-owned company based in California. They are known for innovation and have a few industry firsts including a 30’’ wall oven, and a true third heating element convection oven system.

Dacor has recently partnered with Samsung to manufacture some of the most technologically advanced ovens in their high-end Discovery Series products. This oven works off an app and can email you after cycle completion. Watch this video. It's pretty amazing.

Dacor Discovery IQ Wall Oven Controls

 
 
 
 
 
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Wistia video thumbnail - Dacor DYO130 Discovery IQ Wall Oven

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Dacor Prices and Promotions

Dacor may have the best promotion of any high end manufacturer. For example, if you buy a professional range, then you receive a free dishwasher. Then if you buy a built-in refrigerator, then you also receive a free hood. I like the Dacor approach better because it allows you more flexibility to customize your  kitchen.

For every $6k that you spend you can choose: a free dishwasher, free hood or a $750 instant rebate. Dacor has different levels and lines of appliances ranging in price. Here are a couple of examples of their most economical line compared to their premium series.

Value Package: These qualify you for free dishwasher, hood, or $750 instant rebate

dacorvaluepackage-1 

  • 36’’ Freestanding Counter-Depth Refrigerator model EF36IWFSS for $3,499
  • 30’’ Gas Range model DR30GISNG for $3,469.99
    This now qualifies for yet another free dishwasher, hood, or $750 instant rebate.
  • 24’’ Dishwasher RDW24S $1,749
  • 48’’ Pro-Style Wall Hood MH4812S $1,939
    Total:  $6,970

Premium Package: This qualifies for free dishwasher, hood, or $750 instant rebate

dacorpremiumpackage-1 

  • 48’’ Dual-Fuel Range model ER48DSCHNG for $11,819.99
  • 48’’ Built-in Refrigerator DYF48BIWS $8,699
    This now qualifies for yet another free dishwasher, hood, or $750 instant rebate.
    24’’ Dishwasher RDW24S $1,749
    48’’ Pro-Style Wall Hood MH4812S $1,939
    Total: $20,519

Viking

Viking is a wholly owned subsidiary of Middleby. They were one of the first manufacturers to pioneer the professional-style range for residential use. Their ranges is still an icon of the industry.

Viking Packages and Promotions

Their packages more limited than Dacor, but Viking also includes a warranty (you may need it).

Value Package: This qualifies for a $600 instant rebate at about $9,400

 vikingvaluepackage

  • 36’’ Freestanding Counter-Depth Refrigerator model VCFF236SS for $3,139
  • 30’’ Gas Range model RVGR3305BSS for $4,749
  • 30’’ Range Hood model VWH3010SS for $999
  • 24’’ Dishwasher model FDW100 for $859 requires a custom panel from your cabinet maker or the viking stainless steel door and handle option model PDDP242SS for $249

Premium Package: This package qualifies you for the free dishwasher above and a 6 year warranty totaling about $27,900

 vikingpremiumpackage

  • 48’’ Built-In Refrigerator model VCSB5482SS for $10,799
  • 48’’ Dual-Fuel Range model VDR7488BSS for $13,399.99
  • 48’’ Range Hood VWHO4878SS $2,199 (blower options sold separately for about $900)
  • Plus a 24’’ Dishwasher FDW100 and PDDP242SS for free

Which Brand is Better?

It really depends on the product. Let's compare...

Dishwasher

Neither manufacture a dishwasher. Viking pulled theirs due to service issues and has sourced their dishwasher from Blomberg, a Turkish manufacturer. Dacor is produced by Asko. Asko is better than Blomberg...advantage Dacor.

Refrigerator

Both their standard shallow depths are manufactured by Whirlpool. Dacor has their premium built by KitchenAid(Whirlpool). Viking is still manufacturing theirs. They shouldn’t. Advantage Dacor.

Range

I really like the styling and large burners of Dacor. Viking, however, has more features like a griddle and grill. I will give the slight edge to Viking….when it works.

Wall Oven

The new Dacor has Bluetooth, Pandora, email, an app to control the oven. As I said before, it will even email you after cycle completion. Viking is a single convection oven. It's expensive and good looking, but without any of the functionality of Dacor.

Packages

Dacor has a more robust rebate. Viking has the extended warranty of 6 years. I sincerely hope the product improves, because 6 years is a ton of time with inconsistent products.

Looks like Dacor has better technology, whereas Viking has the name. The wall oven fits our premium portfolio of Sub-Zero, Wolf, Miele, Gaggenau and Thermador, so you have better options than when we carried Viking especially in wall ovens.

 
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WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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