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The Most Important Appliance Delivery Checklist (Reviews)

Steve Sheinkopf  |  April 07, 2017  |  3 Min. Read

Appliances  |  Yale PSA  |  How to Buy Appliances

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So you are buying a whole kitchen of appliances: 48-inch pro range, dishwasher, hood, blower, refrigerator, wine cooler, washer, dryer, wall oven, sink, cooktop, bar sink, faucet, soap dispenser, etc. So you uncrate them (always in presence of delivery person, so damage can be noted).

They look fine. The range waits in your kitchen (on masonite hopefully because the heavy range will indent your floors if not supported).

So they install your range, and it fries your electrical system. Why?

You bought a Thermador PRG486JDG. The appliance company delivered a PRD486JDG. Look at the two ranges.

thermador-pro-gas-and-dual-fuel-range.jpg

They look identical, but one is dual fuel and requires 50 amps. The other is all gas and requires only 20. This will present a huge problem at install.

Would you have caught that mistake? If you say yes, then this actually happened to an online appliance store a few years ago. Because it was installed, they did not allow it to be returned.

So make sure you check every little detail before signing off on your delivery. Once you sign, you lose your right to contest almost everything from damage to the wrong product.

Appliance Delivery

There are all kinds of appliance deliveries. However, it is the second most source of complaints in our industry only after service.

Most all of them are disappointing and somewhat deceptive. They focus on “free” instead of a good experience.

You probably do not know all the very little nefarious ways appliance delivery can work. So we sat down and generated a checklist to help you.

We cover everything from delivery scheduling, haul away, call ahead and how to tell if your delivery person is a criminal.

You will be able to easily navigate your way through all the tricks and avoid the many very real nightmares described above.

Download our Appliance Delivery Checklist here. You will have a different perspective after reading it.

View our Delivery Checklist

WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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