Let’s face it - appliance delivery is one of the worst issues in shopping today. The legion of complaints is overwhelming. Even when it is all checked off, the delivery is probably wrong in terms of damage to your premises or product or not removing the old or installing the new properly.
Here is yet another problem you should be very wary of.
About 10 years ago, a client called and said our appliances indented her floor. In other words, we left the appliances for her contractor to install and the appliances sunk the floor.
I thought this was a one-time issue. However, a few weeks later, it happened yet again.
In the last 10 years, appliances have become heavier and floors have become softer. This happens with professional ranges and pro refrigerators, especially.
The logical reaction is to not deliver until you are ready for installation. However, most contractors want the product earlier.
There is a better way. You can protect your floors and make the contractors happy by using Masonite.
We cut sheets of Masonite for most deliveries now. Before you accept any appliance or furniture delivery, consider your floors before scheduling our delivery.
The condition of your floors is probably one of your least concerns. Delivery times, installation, and removal, as well as the ability of the delivery crew, are a bigger problem.
Additional Resources
Download this Delivery Handbook and Checklist. It outlines every conceivable problem and how to mitigate any delivery issue before you buy.
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