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Do I Need To Use HE Detergent (Reviews/Appliance Service Issues)

September 19th, 2012 | 1 min. read

By Steve Sheinkopf

he detergent logoUsing the wrong detergent will cause a bunch of issues including replacing the machine before its time. This is a service techs perspective.

So, the short answer is yes.

The equivalent of 1,100 washloads are started every second of every day, according to Proctor and Gamble and the average household will wash 600 loads per year.

If you own a front-load washing machine, or an energy efficient top loader, you must use high efficiency (HE) laundry detergent. HE detergents are a concentrated, low-sudsing soap  specifically formulated for use in these types of units. Using regular, non-HE detergents will cause too many suds to build up and cause an abundance of performance issues.

Many service calls can be traced back to the wrong detergent. In fact, the wrong detergent can compromise the whole machine. Suds will cause a washing machine to malfunction. Here is how:

When the hose fills with suds, the machine "thinks" there is still water and will not allow the motor to enter the spin cycle. Clothes will be soaked due to a lack of a final spin or suds will leak out of the machine. You can end up with a kitchen of suds.

persil megaperls he detergentAnother side effect of too much detergent is itchy clothes. The machine cannot rinse out all the detergent, so the refuse is left on your clothes. Even if you use HE detergent, use only a couple of capfuls. It is super concentrated.

You can find HE detergent wherever you buy regular laundry detergent. Virtually all manufacturers offer high efficiency soap, identified with the HE logo on the label. Yale sells the European Persil brand, which has a hypoallergenic formula.

More often than not, they are right next to the regular detergent, with the same color bottle and label, so be careful. Using the proper type and amount of detergent is the first, and one of the most important, steps in ensuring a long life for your front load or energy efficient top load washing machine.

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Jim Murphy is an Appliance Repair Technician with Yale. He is a father to two boys and enjoys hockey, reading and fishing.

Read more about Jim here.

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Steve Sheinkopf

Steve Sheinkopf is the third-generation CEO of Yale Appliance and a lifelong Bostonian. He has over 38 years of experience in the appliance industry, and he is a trusted source of information for consumers on how to buy and repair appliances.

Steve has also been featured in numerous publications, including the New York Times, Consumer Reports, The Boston Globe, Bloomberg Radio, the New York Post, The Wall Street Journal, and Entrepreneur, for his knowledge of how to buy appliances and appliance repair.

Steve is passionate about helping consumers find the best appliances for their needs, and he is always happy to answer questions and provide advice. He is a valuable resource for consumers who are looking for information on appliance buying, repair, and maintenance.

Despite being the worst goalie in history, Steve is a fan of the Bruins and college hockey, loves to read, and is a Peloton biker. The love of his life is his daughter, Sophie.

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