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Consumer Reports

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I like Consumer Reports, and many consumers will refer to it when shopping for appliances. I will never understand how they rate the same item so differently. The Kenmore dishwasher is manufactured by either Whirlpool or Frigidaire. There are no Kenmore factories per se, yet the ratings are incredibly different.

They did have an interesting section how to save money on your kitchen. There were 10 points, 8 were related to our industry. Here is my take

1. Consumer Reports: Pro-style ranges perform similarly to regular ranges:
My Take: In many instances 2 out of the 4 burners will work identically to a pro range with similar performance in the range. This is a great place to save money, BUT only in a 30 inch space. Also, regular ranges do not have grill/griddle options or as valued when reselling high end homes/condos

2. Consumer Reports: Skip steam ovens
My Take: Its a pricey option, but steam leaves nutrients and is considered to be a healthier way of cooking than baking.

3. Consumer Reports: Skip Multimedia Refrigerators
My Take: Amen, buy a flat screen for $299 and a regular refrigerator.

4. Consumer Reports: Skip Turbocharged dishwashers.
My Take: There are no turbocharged dishwashers, since Frigidaire discontinued their version.

5. Consumer Reports: Speed Ovens are a waste.
My Take: There are no speed ovens worth noting, other than Miele. This may change when Turbochef reintroduces their oven. It is flat out fast...

6. Consumer Reports: Appliance drawers are too pricey.
My Take: Yes, they are pricey, but there is some cache to an integrated or seamless look.

7: Consumer Reports: Pricey Sinks and Faucets have similar performance to regular products
My Take: Not sure, I do think that there are significant aesthetic differences between products in the $200 to the $500 price point.

8: Consumer Reports: Different Stores have different capabilities.
My Take: No Question, I am biased perhaps, but different stores have different competencies.


Consumer Reports is a start. If you shop around, find reputable companies and are involved with the process, you will save money and have a good experience

WHY SHOULD YOU TRUST US?

A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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