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Marthas Vineyard... Renovated Home

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Following is the last of the Vineyard pics from last week. For newcomers, I spent the weekend at a friend/business associates house. He is in the granite business, and we trade granite for appliances. With the tremendous amount of granite at Yale, it buys a ton of appliances...as I discovered.

Let's look at the kitchen.

Consists of a Wolf 48 inch professional oven, 2 Bosch integrated dishwashers, 2 Shaw sinks with Perrin and Rowe faucets(ouch), Visual Comfort pendants and 2 SubZeros. We settled on a smaller 30 inch SubZero and placed a set of refrigerator drawers in the island...

And the rest of this appliance laden domicile (time to order more granite.)

This is actually a great house 2 minutes off the ferry in Vineyard Haven.


A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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