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Meet Dave Kiley. Dave serves many purposes. He is (the best) part friend and part customer. Dave is also my next door neighbor and is a nut about home improvement, especially lighting and appliances.

He is also extraordinarily talented and perhaps the best contemporary renovator in Boston. Look what he does in a small space.

Samsung French door refrigerator, Miele dishwasher, Bosch cooktop, Thermador wall oven and Best hood.

Dave is a style conscious, upscale guy. In a $4500 per month rental, it is somewhat expected...but lets spend less and still have a great look.

By replacing the Thermador with a Bosch oven, Zephyr for Best, Bosch(or GE Monogram) for the Miele and LG for Samsung, we can save about $3500.



A few review sites have placed this at the bottom of their articles. So here is our take: Our mission is to find reliable products for you to buy. Other review sites may say this as well.

However, we don’t love every product. Quite frankly, it costs us way too much money in repair costs to support less reliable brands.

In fact, we sell fewer brands than most appliance stores. Here is why:

We feel it is our responsibility to repair your appliances after you buy them.

We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. That's over 30,000 service calls logged in one year.

The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period.

That is why no major retailer has a service department. It costs too much labor, money and time.

Our Blog is a bit different than most others you will read. We cannot write glowing reviews of unreliable products.

Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Only then they will understand the consequences of their marketing.

Steve Sheinkopf

My goal has always been simple: I want Yale to be the best retail experience anywhere. I have tried to create a compelling environment for customers and employees alike.

A Note About Pricing

Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing. Please call the stores for most accurate price.

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