Home Appliance + Lighting Blog

Honest insights, opinions and resources about buying home appliances, lighting and plumbing

Most Reliable European Dishwashers (Ratings/Reviews)

by Steve Sheinkopf

Service is a huge consideration when buying appliances. We have 20 techs averaging 8-10 calls per day for 5.5 days a week. You will need service within the first year 20-25% of the time.

When you read our most reliable ratings, they are deliberately unfair equally. We log service calls based on technician visits. It could be for any reason like customer education or product error. It is unfair yet consistent to every manufacturer. The formula is based on service calls divided by units sold.

European dishwashers are incredibly reliable with a mean average of 13.31% service within the first year based on sales of 2,241 units. This next update features the most reliable European dishwashers. Let's look.

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Topics: Thermador, Miele, Bosch, Dishwashers, Asko, Most Reliable Appliances, Fisher Paykel

Most Reliable Induction Ranges (Reviews/Ratings/Service)

by Steve Sheinkopf

It is amazing how many service calls we perform as a company. We now have 17 service techs averaging 8-10 calls per day, 5 days a week. 8 will work weekends performing 10 calls a day or roughly 750-800 calls per week (and we are hiring). Service, not sales, is the biggest part of the company by far at almost 2-1 personnel.

The Appliance Industry

The service rate on appliances in 2014 is roughly 25% depending on the category and manufacturer. It is up significantly from when I started in 1986. Appliances will last 6-10 years according to American Servicers, which is probably down from 1986.

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Topics: Viking, Electrolux, KitchenAid, Maytag, Induction Ranges, Most Reliable Appliances

Most Reliable, Top Rated Appliance Brands/Manufacturers

by Steve Sheinkopf

Editor's Note: This article has been updated with current information at this link

I read Consumer Reports for appliances. They rate reliablity based on surveys of 100,000 or so people. Last year, we wrote a post based on actual service calls. We performed almost 8,000 calls on different brands, so there is enough data.

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Topics: Most Reliable Appliances

The 4 Most Reliable Appliance Manufacturers

by Steve Sheinkopf

Interesting statistic: Our warranty appliance repair is 45% les than last year. So appliances are breaking down less within the first year. We have 16 appliance repair technicians on the road averaging 8-10 service calls per day, so this is significant.

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Topics: Miele, Bosch, Frigidaire, Sub-Zero, Appliance Service, Most Reliable Appliances

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Pricing on this blog is for reference only and may include time sensitive rebates. We make every attempt to provide accurate pricing at time of publishing.


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